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Strategic audiencing: Best practices for a holistic approach to audience engagement in museums

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28130%2F25%3A63599139" target="_blank" >RIV/70883521:28130/25:63599139 - isvavai.cz</a>

  • Result on the web

    <a href="https://www.tandfonline.com/doi/epdf/10.1080/10598650.2025.2552053?needAccess=true" target="_blank" >https://www.tandfonline.com/doi/epdf/10.1080/10598650.2025.2552053?needAccess=true</a>

  • DOI - Digital Object Identifier

    <a href="http://dx.doi.org/10.1080/10598650.2025.2552053" target="_blank" >10.1080/10598650.2025.2552053</a>

Alternative languages

  • Result language

    angličtina

  • Original language name

    Strategic audiencing: Best practices for a holistic approach to audience engagement in museums

  • Original language description

    This article explores the concept of audience engagement in university museums by adopting a comprehensive approach that considers audiences in a broad sense–not only as external visitors, but also as internal stakeholders, including museum staff, volunteers, and students. Based on fieldwork conducted through a series of study visits, in-depth interviews with museum professionals, and observational research, the study draws insights from university museums in the US and Australia. These institutions were selected for their exemplary and innovative integration of museum practice within academic environments and wider communities. The research introduces a strategic model of audiencing that identifies six interconnected elements crucial for effective engagement: audience research, institutional governance, communication, content management, spatial design, and community building. These pillars are further enriched by a set of core institutional values such as inclusion, accessibility, innovation, sustainability, ethics, wellbeing, and interdisciplinarity. Although the research described did not generate detailed examples of internal audiences, the article briefly considers how the proposed model can also be applied to groups such as museum staff, volunteers, and student collaborators. Rather than offering a one-size-fits-all framework, the article highlights adaptable best practices intended to guide university museums in creating audience strategies that are context-sensitive, inclusive, and forward-thinking.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database

  • CEP classification

  • OECD FORD branch

    60401 - Arts, Art history

Result continuities

  • Project

  • Continuities

    I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Others

  • Publication year

    2025

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Journal of Museum Education

  • ISSN

    1059-8650

  • e-ISSN

    2051-6169

  • Volume of the periodical

    50

  • Issue of the periodical within the volume

    3

  • Country of publishing house

    GB - UNITED KINGDOM

  • Number of pages

    19

  • Pages from-to

    nestránkováno

  • UT code for WoS article

    001585693300001

  • EID of the result in the Scopus database

    2-s2.0-105018028775