Differences between ITIL(R) v2 and ITIL(R) v3 with respect to service strategy and service design
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28140%2F15%3A43873511" target="_blank" >RIV/70883521:28140/15:43873511 - isvavai.cz</a>
Alternative codes found
RIV/70883521:28120/15:43873511
Result on the web
<a href="http://dx.doi.org/10.1063/1.4912771" target="_blank" >http://dx.doi.org/10.1063/1.4912771</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.1063/1.4912771" target="_blank" >10.1063/1.4912771</a>
Alternative languages
Result language
angličtina
Original language name
Differences between ITIL(R) v2 and ITIL(R) v3 with respect to service strategy and service design
Original language description
Since the release of the latest version of ITIL (R) v3 -2011 edition, several years have passed. Nevertheless the question of differences between versions and editions remains up-to-date. The main reason is the large diversity of business environment andculture (company size, use of ICT, company strategy and policy etc.). Therefore article discusses the differences between the last two versions of ITIL (R). It is especially focused on changes in publications dealing with service strategy and service design. The aim of this paper is to provide an overview of differences and changes, and thus simplify decision making for implementing ITIL (R) practices.
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
IN - Informatics
OECD FORD branch
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Result continuities
Project
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Continuities
S - Specificky vyzkum na vysokych skolach
Others
Publication year
2015
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
AIP Conference Proceedings
ISBN
978-0-7354-1287-3
ISSN
0094-243X
e-ISSN
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Number of pages
4
Pages from-to
"nestrankovano"
Publisher name
AIP Publishing
Place of publication
Melville
Event location
Rhodos
Event date
Sep 22, 2014
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
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