Quality management systems in selected public organizations

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28160%2F21%3A63532238" target="_blank" >RIV/70883521:28160/21:63532238 - isvavai.cz</a>
Result on the web
<a href="http://www.cetjournal.it/cet/21/86/080.pdf" target="_blank" >http://www.cetjournal.it/cet/21/86/080.pdf</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.3303/CET2186080" target="_blank" >10.3303/CET2186080</a>

Result language
angličtina
Original language name
Quality management systems in selected public organizations
Original language description
This paper aims to map the situation regarding the risks and implemented tools, increasing the quality of public administration. In March-May 2020, research focused on qualitative methods in public administration was carried out. The research aimed to obtain data for further support of quality management in public administration. The primary target group for the support of quality management in public administration is individual authorities (administrative authorities, authorities of self-governing territorial units), which will support their customers' satisfaction (citizens, entrepreneurs, public administration).
Czech name
—
Czech description
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Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
—
OECD FORD branch
50901 - Other social sciences

Project
—
Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year
2021
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

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