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CONSUMER COMPLAINT BEHAVIOUR, WARRANTY AND WARRANTY CLAIM: BRIEF OVERVIEW

The consumer complaint behaviour is an area of research, which deals examines and reports the consumer complaint behaviour concerning warranty and warranty significant role on consumer

Business and management

  • 2017
  • D
Result

The novels of the Czech Civil Code in area consumer protection

period for consumers to 24 months and spreads complaint for claims consumer´s benefit.The paper deals with problems of two novels of the Czech Civil Code, that involve consumer protection. The first novel deals wi...

AG - Právní vědy

  • 2003
  • D
Result

Development of complaints about the quality of electricity in the Czech Republic

Distribution companies are faced with complaints on electricity supplied by the electricity consumers. Complaints to power quality are problem that distribution companies must assess and subsequently resolve. All compla...

JE - Nejaderná energetika, spotřeba a užití energie

  • 2013
  • D
Result

Claims and their influence at customers

Complaint on the premises constitute virtually inadvisability region at confrontation consumer, in form jeopardy lasting relation. Administrative lead and drive not only himself of the process complaint, but also communicat...

JS - Řízení spolehlivosti a kvality, zkušebnictví

  • 2008
  • D
Result

How to handle complaints about tap water quality

At the workshop, the original results of research and development, which were carried out by the team of authors of the result, were presented. The workshop was focused on the developed methodology Communication with consumers as an essentia...

Public and environmental health

  • 2023
  • W
Result

Annual Assessment of the Online Dispute Resolution Platform in the EU

The growth of Business-to-Consumer electronic commerce (B2C e-commerce and consumers. The European Commission has adopted several recommendations, directives is accessible to consumers and traders since 15 February 2016. Th...

Law

  • 2017
  • D
Result

Is the association between screen-based behaviour and health complaints among adolescents moderated by physical activity?

-based (SB) behaviour and selected health complaints in adolescents and whether the interactions of SB behaviours and PA regarding health complaints. Results Watching TV more-sectional Health Behaviour of ...

AK - Sport a aktivity volného času

  • 2015
  • Jx
  • Link
Result

Consumer protection in practice with administration patterns and examples - 2nd Edition

and concluding the contracts with the consumer, purchase agreement and contract for work, business obligations when entering into consumer contracts, the liability for defects, complaints on defective goods or services, tr...

AG - Právní vědy

  • 2011
  • B
Result

Predictors of subjective health complaints in adults

Behaviours Scale (Dosedlová, Slováčková, Klimusová, 2013), the Health Complaints, defensive pessimism, and health-related behaviour components on the number of subjective health complaints among Czech adult respon...

AN - Psychologie

  • 2016
  • Jx
Result

How water supply operators inform about the quality of drinking water and deal with complaints about it

they approach solving consumer complaints.The aim of the investigation within the project Tap Water or Bottled Water: Barriers and Motivations to Consume Drinking Water is to identify the motives and barriers for drinking ...

Public and environmental health

  • 2022
  • O
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