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Process of forming, rendering and measuring of service quality offered to customers.
management of service quality...
AH - Ekonomie
- 2003 •
- Jx
Rok uplatnění
Jx - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)
To change of concept of service' quality offered to customers and approaches to their forming, rendering and measuring.
services, service quality, change of concept of service quality management...
AH - Ekonomie
- 2003 •
- Jx
Rok uplatnění
Jx - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)
Quality of Service Attributes for Software as a Service
Main topics of the document: quality of service; service level agreement; software as a service...
IN - Informatika
- 2013 •
- Jx •
- Link
Rok uplatnění
Jx - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)
Výsledek na webu
On the phenomenon of the quality of social services through the prism of its actors
What social services are high quality and how to evaluate quality? How to use the concept of quality of life for assessing the quality of social services? These we deal the quality of soc...
Social topics (Women´s and gender studies; Social issues; Family studies; Social work)
- 2020 •
- Jost •
- Link
Rok uplatnění
Jost - Ostatní články v recenzovaných periodicích
Výsledek na webu
Enhancing service quality: key approaches
This article explores the elements that enhance the resource quality of service enterprises, elevate labor potential, and improve the quality of services delivered to consumers. It delves into optimizing servic...
Agriculture
- 2024 •
- D •
- Link
Rok uplatnění
D - Stať ve sborníku
Výsledek na webu
Assessing the service quality in small and medium-sized enterprises
The article reveals the importance of the service quality. The quality of services needs to be monitored and evaluated. The aim of this paper is to describe ways of assessing the service quality a...
AE - Řízení, správa a administrativa
- 2014 •
- Jx
Rok uplatnění
Jx - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)
FACILITY MANAGEMENT SERVICES QUALITY ASSESSMENT
This paper deals with facility management services quality assessment. There are described terms like quality, requirement, service level, service level agreement and key performance indicator. There is al...
JN - Stavebnictví
- 2014 •
- D
Rok uplatnění
D - Stať ve sborníku
Forming and measuring of quality services as a part of customer analysis
forming and measuring of quality services as a part of customer analysis...
AH - Ekonomie
- 2003 •
- D
Rok uplatnění
D - Stať ve sborníku
Quality management in the world of civil and public service.
Basic themes in document: quality mangement; civil service; public service.
AH - Ekonomie
- 2001 •
- D
Rok uplatnění
D - Stať ve sborníku
Optimizing service quality through resource efficiency: An analysis of some strategies for service enterprises
in service companies while concurrently improving the quality of services provided to customers. The overarching objective is to secure a competitive advantage for service enterprises by optimizing their labor res...
Economic Theory
- 2024 •
- D •
- Link
Rok uplatnění
D - Stať ve sborníku
Výsledek na webu
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