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43 855 (0,097s) •

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Cooperation model for architecture and integration teams

Main topics of the document: enterprise architecture; architecture; integration competency center; ICC; service oriented architecture; SOA; SOA Center of Excellence......

IN - Informatika

  • 2012
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Result

User-Centric Service Model in Wireless Networks: The Transition from Technical Excellence to Customer Experience Excellence in Wireless Networks

Network operators realized the technical excellence is not enough and even worse might be unnecessarily expensive. User-centric approach enables to target different parts of customer portfolio with different service quality levels, ...

JB - Senzory, čidla, měření a regulace

  • 2012
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Result

Service Quality and Process Maturity Assessment

This article deals with service quality and the methods for its measurement and improvements to reach so called service excellence. Besides older methods as SERVQUAL providing technical services. This method is equ...

AE - Řízení, správa a administrativa

  • 2013
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  • Jx
Result

54. Consulting and assistance services

11.10.2011, Katarina Hanušová, consultation on the so-called "centers of excellence" - whether there is an international grant scheme within the EU to support them. Question was also a rather more general in the sense that other grant scheme...

DK - Kontaminace a dekontaminace půdy včetně pesticidů

  • 2011
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Result

CUSTOMER SERVICE OF SUPPLY CHAIN MANAGEMENT OPERATION WITHIN ASSA ABLOY CZECH & SLOVAKIA

The aim of this article is to evaluate current company transformation in the framework of the modern supply chain theory and offshoring trends being implemented in ASSA ABLOY. The new approach in company development is based on an effort to create Ce...

KA - Vojenství

  • 2013
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  • Jx
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Result

Quality Management in European Civil Service : it's principles implementation in ....

There are analysed the topical problems of public administration in Europe, especially in the CEE, problems of measuring quality in public admnistration and using of the models Quality Excellence, CAF and EFQM......

AE - Řízení, správa a administrativa

  • 2003
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Result

Queuing System as a Model of a Specific Small Business Problem and its Solution by Simulation Techniques

in a small enterprise operating in the service sector using simulation method, whose business model is based on limited offer of services (dry hair cut is to analyze the current model of service process, i.e. a given numbe...

Applied Economics, Econometrics

  • 2018
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Result

The way to business success

The main goal of my contribution is devotion to new perspectives in quality management systems, especially with the view to conception of business success of the EFQM Excellence Model and its use in practical companies´ life. The EFQM Ex...

AH - Ekonomie

  • 2006
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Result

CRM AND EXCELLENT ORGANISATION

. For an excellent organisation this applies double. If unsuccessful it is no good to blame trends in business or the development in information technology. An excellent organisation must know all its customers well, understand them...

AH - Ekonomie

  • 2005
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Result

CRM as a tool to achieve a business Excellence

The strategy of CRM is possible to consider for one of key tools to achieve a business Excellence because it´s aiming mutual knowledge, understanding, building are for a company the final judges and country of all products quality and se...

AH - Ekonomie

  • 2006
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