"Wicked Problems": Measuring Efficiency - Performance in the Public Sector

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F16%3A00089883" target="_blank" >RIV/00216224:14560/16:00089883 - isvavai.cz</a>
Result on the web
—
DOI - Digital Object Identifier
—

Result language
angličtina
Original language name
"Wicked Problems": Measuring Efficiency - Performance in the Public Sector
Original language description
Measuring efficiency (or performance in broader sense) became an important part of administrative reforms motivated by the New Public Management (NPM) ideology. The idea that organizations should measure (and actively manage) their performance is also a core element of recent public sector reforms in many countries. However, measuring efficiency (performance) in the public sector conditions represents typical “wicked problem” (problem, which is difficult or impossible to solve). However, measuring efficiency (performance), especially if the final goal is to compare states, organisations or to appraise, is rather complicated task. A badly implemented system may create large pervasive effects and distort the behaviours of the actors. In this paper we introduce selected problems connected with performance/efficiency in the public sector.
Czech name
—
Czech description
—

Publication year
2016
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
Proceedings of the 9th International Conference European Entrepreneurship Forum
ISBN
9788087325063
ISSN
—
e-ISSN
—
Number of pages
10
Pages from-to
134-143
Publisher name
Newton College
Place of publication
Praha
Event location
Praha
Event date
Jan 1, 2016
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
000380582900015

Similar results(10)