Packaging Material Inventory Management as a Tool Increasing the Level of Customers Services in the the B2B Market

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25310%2F17%3A39910675" target="_blank" >RIV/00216275:25310/17:39910675 - isvavai.cz</a>

Result on the web

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DOI - Digital Object Identifier

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Result language

angličtina

Original language name

Packaging Material Inventory Management as a Tool Increasing the Level of Customers Services in the the B2B Market

Original language description

In the current highly competitive environment, it is more and more difficult for companies to differentiate physical products. This is why in the last decades companies have been reacting to the growing competition by offering additional services and customized solutions. Services play an important role in creation and maintenance not only of customer satisfaction, but also of customer loyalty, and they are becoming one of the deciding areas of acquiring competitive advantages. An important role is played by services connected with delivery. Their basic components are reliability and completeness of deliveries, and adequately short delivery times. It is also necessary to take account of competitive prices. To meet these requirements, it is essential to cooperate across the entire supply chain, especially in the area of sharing information about customer requirements. However, if any of the entities is not willing to share information, suppliers cover the requirements of their customers using their inventory. This paper deals with the problem of pallet inventory management as a part of transport packaging for a pulp and paper company with respect to fulfilment of customer requirements concerning supplier services and more even utilization of production capacities. The paper presents the outcomes of the performed analysis of the current management of orders and pallet deliveries, and a proposal of a new method of their management through optimization of their inventory management. The outcomes were achieved through directed research, the method of directed interviewing, statistical data analysis, and a modified ABC method for differentiated inventory management.

Czech name

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Czech description

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Type

D - Article in proceedings

CEP classification

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OECD FORD branch

50202 - Applied Economics, Econometrics

Project

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Continuities

S - Specificky vyzkum na vysokych skolach

Publication year

2017

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

CLC 2017 Carpathian logistics congres : proceedings

ISBN

978-80-87294-80-2

ISSN

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e-ISSN

neuvedeno

Number of pages

6

Pages from-to

358-363

Publisher name

TANGER, spol. s r.o.

Place of publication

Ostrava

Event location

Liptovský Ján

Event date

Jun 28, 2017

Type of event by nationality

EUR - Evropská akce

UT code for WoS article

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