Identification of the Data Service Requirements for the Performance of the Business Processes

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F19%3A39914935" target="_blank" >RIV/00216275:25410/19:39914935 - isvavai.cz</a>

Result on the web

—

DOI - Digital Object Identifier

—

Result language

angličtina

Original language name

Identification of the Data Service Requirements for the Performance of the Business Processes

Original language description

Business processes must be supported by the relevant information services for their good performance. These information services are only classified as supported processes, but they are understood by the managers as the most necessary part of the key business processes. Moreover, there is expected flawless performance of them, which means mainly their quality. Quality or ‘value of the data service for business’ is created by combination of utility and warranty. The utility shows that the service is suitable by its content and that has everything for covering specific needs. Warranty relies to the reliability, the ability of the service to be reached at the time of necessity. The own technological development of the service is preceded by important and also risky step, which is the basic identification of the data service requirement in terms of the utility and warranty. By the ‘risky step’ is meant that it is the very first step for the following development of the services using the technological processes. The significant source of the requirements are of course those, which are said or just asked for by the employees. However, it is not enough for the quality of the business processes. It is necessary to search for the places and data purposefully within the business performance processes. They might serve as the other sources of information for identifying requirements of the data service. The aim of the article is to identify sources for determining the requirements of the IT services.

Czech name

—

Czech description

—

Type

D - Article in proceedings

CEP classification

—

OECD FORD branch

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Project

—

Continuities

S - Specificky vyzkum na vysokych skolach<br>I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Publication year

2019

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

Proceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019 : Education Excellence and Innovation Management through Vision 2020

ISBN

978-0-9998551-2-6

ISSN

—

e-ISSN

—

Number of pages

9

Pages from-to

2313-2321

Publisher name

International Business Information Management Association-IBIMA

Place of publication

Norristown

Event location

Granada

Event date

Apr 10, 2019

Type of event by nationality

WRD - Celosvětová akce

UT code for WoS article

000503988803078