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Data Mining and Its Use in Customer Segmentation in the Banking Sector: A Case Study

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26510%2F15%3APU115061" target="_blank" >RIV/00216305:26510/15:PU115061 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Data Mining and Its Use in Customer Segmentation in the Banking Sector: A Case Study

  • Original language description

    This case study considers the use of a data mining tool at Česká Spořitelna, the largest bank for private clients in the Czech Republic. The study describes how this banking institution performs the segmentation of its client base of more than 5.2 million customers. The study presents practical experience in the application of the tool SAS Enterprise Miner which is designed for data mining in large database structures with the use of both statistical and non-statistical methods.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    50602 - Public administration

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2015

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    The 25th IBIMA conference on Innovation Vision 2020: From Regional Development Sustainability to Global Economic Growth, Proceedings of The 25th International Business Information Management Association Conference

  • ISBN

    978-0-9860419-4-5

  • ISSN

  • e-ISSN

  • Number of pages

    9

  • Pages from-to

    2552-2560

  • Publisher name

    International Business Information Management Association (IBIMA)

  • Place of publication

    Amsterdam, Netherlands

  • Event location

    Amsterdam

  • Event date

    May 7, 2015

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article

    000360508700249