PSYCHOLOGICAL ASPECTS OF EMPLOYEES’ DEVELOPMENT IN THE HOSPITALITY INDUSTRY
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F25619161%3A_____%2F17%3AN0000016" target="_blank" >RIV/25619161:_____/17:N0000016 - isvavai.cz</a>
Result on the web
<a href="https://sgemworld.at/ssgemlib/spip.php?article4508&lang=en" target="_blank" >https://sgemworld.at/ssgemlib/spip.php?article4508&lang=en</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.5593/sgemsocial2017/14/S04.084" target="_blank" >10.5593/sgemsocial2017/14/S04.084</a>
Alternative languages
Result language
angličtina
Original language name
PSYCHOLOGICAL ASPECTS OF EMPLOYEES’ DEVELOPMENT IN THE HOSPITALITY INDUSTRY
Original language description
HR segment belongs to the largest and most complicated part of company activities. It used to be called personnel dpt. Current HR plays a professional role in recruitment, hiring, adaptation, training and in assessment of employees´ performance. This article deals with these issues. The development requires permanent improvement of employees´ habits and abilities. Required training and education of employees is inevitable. The company income depends on its personnel qualifications, on customers´ opinions, on an overall company development. Recruitment and selection of employees belong to the most important HR segment processes (Dvořáková, 2001)[4]. Regardless of the company size, its manufacturing, trading or provided services, there always are needed people who have to be selected in a qualified manner. Current employees need to have strategic thinking and be prepared to face permanent changes. The main manager´s duty is concerned with communication that helps them make decisions, manage and motivate their subordinates. The theoreticians present the theory about managers who can utilize their theoretical knowledge in combination with their real experience from work with people (Folwarczná, 2010) [5]. Managers should not underestimate their know-how of psychology; otherwise they can occur in a situation that can be called as “economic” or “technocratic”. These attributes are typical for people who prefer economics or technique and underestimate work with people or even fear it. They treat work with people as work with material or with economic or technical units. Managers have to keep pace with changes in the market environment. Correct decisions are a necessary precondition to gain competitive advantages.
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
N - Vyzkumna aktivita podporovana z neverejnych zdroju
Others
Publication year
2017
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
4th International Multidisciplinary Scientific Conference, SOCIAL SCIENCES & ARTS SGEM 2017
ISBN
978-619-7408-16-4
ISSN
2367-5659
e-ISSN
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Number of pages
10
Pages from-to
639-648
Publisher name
SOCIAL SCIENCES & ARTS SGEM
Place of publication
Albena, Bulharsko
Event location
Albena, Bulharsko
Event date
Jan 1, 2017
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
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