Implementation of Microsoft Dynamics 365

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F25840886%3A_____%2F23%3AN0000056" target="_blank" >RIV/25840886:_____/23:N0000056 - isvavai.cz</a>
Result on the web
<a href="https://www.narodacek.cz/wp-content/uploads/2023/11/04_Czapran.pdf" target="_blank" >https://www.narodacek.cz/wp-content/uploads/2023/11/04_Czapran.pdf</a>
DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Implementation of Microsoft Dynamics 365
Original language description
The main objective of this text is to examine the practical use of the CRM model in a selected company and to propose a process for implementing Microsoft Dynamics 365. By doing so, it is possible to better understand how this technology can positively impact business growth, increase customer satisfaction, and improve the efficiency of internal operations. The text also includes an evaluation of the expected results and benefits for the company and the formulation of recommendations for further development and optimization of the use of CRM in this organization. This text will be useful for managers and executives who want to better adapt themselves to the new era of digital transformation and sustainable development.
Czech name
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Czech description
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Publication year
2023
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
Proceedings of the International Scientific Conference ECONOMIC POLICY
ISBN
978-80-87291-34-4
ISSN
2788-2012
e-ISSN
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Number of pages
7
Pages from-to
32-38
Publisher name
Vysoká škola PRIGO
Place of publication
Ostrava
Event location
Frenštát pod Radhoštěm
Event date
Sep 5, 2023
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
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