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Implementation of Microsoft Dynamics 365

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F25840886%3A_____%2F23%3AN0000056" target="_blank" >RIV/25840886:_____/23:N0000056 - isvavai.cz</a>

  • Result on the web

    <a href="https://www.narodacek.cz/wp-content/uploads/2023/11/04_Czapran.pdf" target="_blank" >https://www.narodacek.cz/wp-content/uploads/2023/11/04_Czapran.pdf</a>

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Implementation of Microsoft Dynamics 365

  • Original language description

    The main objective of this text is to examine the practical use of the CRM model in a selected company and to propose a process for implementing Microsoft Dynamics 365. By doing so, it is possible to better understand how this technology can positively impact business growth, increase customer satisfaction, and improve the efficiency of internal operations. The text also includes an evaluation of the expected results and benefits for the company and the formulation of recommendations for further development and optimization of the use of CRM in this organization. This text will be useful for managers and executives who want to better adapt themselves to the new era of digital transformation and sustainable development.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    N - Vyzkumna aktivita podporovana z neverejnych zdroju

Others

  • Publication year

    2023

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    Proceedings of the International Scientific Conference ECONOMIC POLICY

  • ISBN

    978-80-87291-34-4

  • ISSN

    2788-2012

  • e-ISSN

  • Number of pages

    7

  • Pages from-to

    32-38

  • Publisher name

    Vysoká škola PRIGO

  • Place of publication

    Ostrava

  • Event location

    Frenštát pod Radhoštěm

  • Event date

    Sep 5, 2023

  • Type of event by nationality

    EUR - Evropská akce

  • UT code for WoS article