The Application Modern Tools of Quality Management in Particular Companies

Result code in IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F26867184%3A_____%2F18%3AN0000029" target="_blank" >RIV/26867184:_____/18:N0000029 - isvavai.cz</a>

Result on the web

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DOI - Digital Object Identifier

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Result language

angličtina

Original language name

The Application Modern Tools of Quality Management in Particular Companies

Original language description

The quality is a complex of different parameters. Some of these parameters are subjective, other of them are objective. The academics and entrepreneurs are according in the view, that the main parameters of quality are defined by customer. The level of quality the logistic processes is related with the changing requirements to the process and its ability to achieve the goals. The levels of logistics services and their potential range are defined in the article. The range of logistic services is constantly expanding. The modern logistics processes have to be faster, more effective, less expensive, and more flexible. The article is focused on particular tools of quality management logistics processes for logistics services providers. The tools of quality management in particular companies are defined on the base of primary research. The companies, as an object of research, are logistics services providers DHL Express CZ and HOPI Inc. The article defines the conditions of entrepreneurship in the particular companies. The main result of the article is the description of quality management trends application in particular companies, as examples of good practice. The next result of the article is the conclusion about the suitability of some trends the quality management in modern entrepreneurship. The primary research is realized with method of unstructured interviews.

Czech name

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Czech description

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Type

D - Article in proceedings

CEP classification

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OECD FORD branch

50204 - Business and management

Project

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Continuities

N - Vyzkumna aktivita podporovana z neverejnych zdroju

Publication year

2018

Confidentiality

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection

8 th Carpathian Logistics Congress

ISBN

978-80-87294-87-1

ISSN

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e-ISSN

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Number of pages

6

Pages from-to

488-494

Publisher name

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Place of publication

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Event location

Praha

Event date

Jan 1, 2018

Type of event by nationality

WRD - Celosvětová akce

UT code for WoS article

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