THE QUALITY CONTROL OF THE OUTSOURCING OF LOGISTICS PROCESSES IN THE CZECH ENTERPRISES IS UNDERESTIMATED
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F26867184%3A_____%2F22%3AN0000038" target="_blank" >RIV/26867184:_____/22:N0000038 - isvavai.cz</a>
Alternative codes found
RIV/75081431:_____/22:00002553
Result on the web
<a href="https://doi.org/10.37904/clc.2022.4527" target="_blank" >https://doi.org/10.37904/clc.2022.4527</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.37904/clc.2022.4527" target="_blank" >10.37904/clc.2022.4527</a>
Alternative languages
Result language
angličtina
Original language name
THE QUALITY CONTROL OF THE OUTSOURCING OF LOGISTICS PROCESSES IN THE CZECH ENTERPRISES IS UNDERESTIMATED
Original language description
Usual levels of logistics services provided, and their characteristic features are defined the in the paper. The main goal of this paper is to describe the current state of application of logistics services outsourcing in the Czech Republic, find specifics about their quality control and recommend suggestions for improvement. This paper aims to describe the basic parameters of modern logistics services outsourcing, as a results of original research. The quantitative research was carried out in the enterprises of different types and sizes in Czech Republic with the application of questionnaire survey. The issues of primary research concerned the type of services requested and the way of managing supplier-customer relationship within the provision of outsourced logistics services. The interpretation of the research results is described in the paper. The paper sets out the characteristic features of the current state of management of logistics services’ outsourcing in the Czech Republic. The most important research finding shows significant underestimating of outsourced logistics services quality control and influencing by the enterprises that outsource their logistics services. This awareness and knowledge of connected risk makes possible to strengthen supplier-customer relationships and quality in the provision of outsourced logistics services.
Czech name
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Czech description
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Classification
Type
D - Article in proceedings
CEP classification
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OECD FORD branch
50204 - Business and management
Result continuities
Project
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Continuities
O - Projekt operacniho programu
Others
Publication year
2022
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Article name in the collection
CLC 2022 - Carpathian Logistics Congress - Conference Proceedings
ISBN
9788088365082
ISSN
2694-9318
e-ISSN
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Number of pages
7
Pages from-to
13-19
Publisher name
TANGER Ltd.
Place of publication
Ostrava
Event location
Ostrava
Event date
Jan 1, 2022
Type of event by nationality
CST - Celostátní akce
UT code for WoS article
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