Relationship between Employee Engagement, Job Satisfaction and Potential Turnover

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F44555601%3A13510%2F21%3A43896534" target="_blank" >RIV/44555601:13510/21:43896534 - isvavai.cz</a>
Result on the web
<a href="https://www.temjournal.com/content/102/TEMJournalMay2021_847_852.html" target="_blank" >https://www.temjournal.com/content/102/TEMJournalMay2021_847_852.html</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.18421/TEM102-44" target="_blank" >10.18421/TEM102-44</a>

Result language
angličtina
Original language name
Relationship between Employee Engagement, Job Satisfaction and Potential Turnover
Original language description
High employee engagement (EE) is associated with high work performance therefore; it is in the center of attention of researchers and HR managers. The aim of the study was to determine the level of employee engagement in the exposed workplace and to verify whether there are relationships between employee engagement, job satisfaction and potential labor turnout. Based on a survey conducted with operators (N=257) in call centers, where the rate of fluctuation is high, these relationships were confirmed. It was found that the level of EE may not be low even at a demanding workplace. It was also verified that EE has a positive effect on job satisfaction and at the same time negatively affects potential turnover.
Czech name
—
Czech description
—

Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
—
OECD FORD branch
50204 - Business and management

Publication year
2021
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Name of the periodical
TEM JOURNAL - Technology, Education, Management, Informatics
ISSN
2217-8309
e-ISSN
—
Volume of the periodical
10
Issue of the periodical within the volume
2
Country of publishing house
RS - THE REPUBLIC OF SERBIA
Number of pages
6
Pages from-to
847-852
UT code for WoS article
000657179100044
EID of the result in the Scopus database
2-s2.0-85107738734

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