The perception of the quality of accommodation establishments' product
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60076658%3A12510%2F12%3A43883473" target="_blank" >RIV/60076658:12510/12:43883473 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Alternative languages
Result language
angličtina
Original language name
The perception of the quality of accommodation establishments' product
Original language description
The aim of the paper is to evaluate differences in the quality perception among particular segments of demand. Data for analysis were collected by means of the questionnaire survey among clients of accommodation establishments. The research in accommodation establishments succeeded to identify four factors of the perception of quality of services provided in those establishments, when only accommodation and catering services were taken into consideration. The most important factor of evaluation of quality of services provided in accommodation establishments emerged to be the factor "environment of the accommodation establishment". Other important factors are hygiene of the accommodation establishment, service in the catering part of the accommodation establishment and quality of meals.
Czech name
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Czech description
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Classification
Type
J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)
CEP classification
AE - Management, administration and clerical work
OECD FORD branch
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Result continuities
Project
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Continuities
V - Vyzkumna aktivita podporovana z jinych verejnych zdroju
Others
Publication year
2012
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Deturope - the Central European Journal of Regional Development and Tourism
ISSN
1821-2506
e-ISSN
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Volume of the periodical
4
Issue of the periodical within the volume
2
Country of publishing house
CZ - CZECH REPUBLIC
Number of pages
19
Pages from-to
4-21
UT code for WoS article
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EID of the result in the Scopus database
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