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Improving the Quality of Processes by Using Knowledge Continuity Ensuring

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41110%2F12%3A54998" target="_blank" >RIV/60460709:41110/12:54998 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Improving the Quality of Processes by Using Knowledge Continuity Ensuring

  • Original language description

    In the current knowledge economy the workers are the key competitive advantage and their knowledge is the most important asset in the various business processes. If people leave the organization they have taken their knowledge with them and it can jeopardize the quality of the processes. This paper focuses on the topic of the ensuring the knowledge continuity as a tool for fluent improvement of processes in organizations. The processes and the areas were identified within the organization by means of induction. The processes are improved by using the knowledge continuity management. The benefits of the processes were measured by quantitative research, by using the questionnaire survey in organizations in the Czech Republic. One of the conclusions of the paper is that with correct knowledge continuity the quality of the processes in the organization can be increased together with the performance.

  • Czech name

  • Czech description

Classification

  • Type

    J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2012

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Scientific Papers of the University of Pardubice. Series D. Faculty of Economics and Administration

  • ISSN

    1211-555X

  • e-ISSN

  • Volume of the periodical

    24

  • Issue of the periodical within the volume

    N

  • Country of publishing house

    CZ - CZECH REPUBLIC

  • Number of pages

    12

  • Pages from-to

    1-12

  • UT code for WoS article

  • EID of the result in the Scopus database