Markov Model M/M/m/infinity in Contact Center Environment

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27240%2F11%3A86079103" target="_blank" >RIV/61989100:27240/11:86079103 - isvavai.cz</a>
Result on the web
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DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Markov Model M/M/m/infinity in Contact Center Environment
Original language description
The appropriate model and consecutive design is the basis for building of successful Contact center. The proposed model offers wide range of important traffic parameters calculations of the system, while keeping transparent and simple structure ? the keyfactor in design of Contact center.
Czech name
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Czech description
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Project
<a href="/en/project/7E09021" target="_blank" >7E09021: Intelligent Information System Supporting Observation, Searching and Detection for Security of Citizens in Urban Environment</a><br>
Continuities
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Publication year
2011
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
Proceedings of the 15th WSEAS International Conference on Communications, July 14-17, 2011, Corfu, Greece
ISBN
978-1-61804-018-3
ISSN
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e-ISSN
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Number of pages
6
Pages from-to
180-185
Publisher name
WSEAS Press
Place of publication
Rhodos
Event location
Corfu
Event date
Jul 14, 2011
Type of event by nationality
WRD - Celosvětová akce
UT code for WoS article
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