Measuring the Perceived Importance of Indicators of the Quality of Social Care Services
The result's identifiers
Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62690094%3A18440%2F22%3A50019049" target="_blank" >RIV/62690094:18440/22:50019049 - isvavai.cz</a>
Alternative codes found
RIV/49777513:23420/22:43966795
Result on the web
<a href="https://www.tandfonline.com/doi/abs/10.1080/26408066.2022.2045240?src=&journalCode=webs22" target="_blank" >https://www.tandfonline.com/doi/abs/10.1080/26408066.2022.2045240?src=&journalCode=webs22</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.1080/26408066.2022.2045240" target="_blank" >10.1080/26408066.2022.2045240</a>
Alternative languages
Result language
angličtina
Original language name
Measuring the Perceived Importance of Indicators of the Quality of Social Care Services
Original language description
Purpose: We aimed to develop and validate an instrument measuring perceived importance of indicators of the quality of social care services in different groups of stakeholders. Method: 671 respondents (249 representatives of public administration, 217 social service providers and 205 service users) completed a 40-item questionnaire developed on the basis of relevant quality assessment models. Results: Item analysis was carried out and it was found that data were suitable for further analysis and no item removal was needed. Exploratory factor analysis (EFA) revealed 5-factor solution which was subsequently affirmed by confirmatory factor analysis. Scales derived from EFA exhibited high internal consistency with Cronbach’s alpha ranging from 0.83 to 0.95. Discussion and Conclusion: The study offers a novel approach to the development of a measure of the quality of social care service based on separate investigation of perceived importance and service satisfaction. Hence, it has relevance for ongoing scientific debate on importance weighting in service satisfaction research.
Czech name
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Czech description
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Classification
Type
J<sub>SC</sub> - Article in a specialist periodical, which is included in the SCOPUS database
CEP classification
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OECD FORD branch
50403 - Social topics (Women´s and gender studies; Social issues; Family studies; Social work)
Result continuities
Project
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Continuities
I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace
Others
Publication year
2022
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Data specific for result type
Name of the periodical
Journal of Evidence-Based Social Work
ISSN
2640-8066
e-ISSN
2640-8074
Volume of the periodical
19
Issue of the periodical within the volume
3
Country of publishing house
US - UNITED STATES
Number of pages
16
Pages from-to
367-382
UT code for WoS article
000763991600001
EID of the result in the Scopus database
2-s2.0-85126024102