Low-cost bank retail core banking services client clusters

Result code in IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62690094%3A18450%2F11%3A10072412" target="_blank" >RIV/62690094:18450/11:10072412 - isvavai.cz</a>
Result on the web
<a href="https://www.promote.cz/lef/sekce/LEF_2011.pdf" target="_blank" >https://www.promote.cz/lef/sekce/LEF_2011.pdf</a>
DOI - Digital Object Identifier
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Result language
angličtina
Original language name
Low-cost bank retail core banking services client clusters
Original language description
The Czech Republic retail banking market is characterized by significant information asymmetry regarding the bank products and services. Banks provide complex and non-transparent tariffs. Existing inefficiency, caused mainly by non-transparency of the CBS bank offer, is one of the market imperfections that European commission is focused on. CBS Calculator project is one of the way how to solve the non-transparency problem much more effectively than government regulations. Government intervention can beeasily outflanked by the banks. The data from the CBS Calculator will be published to bank clients to provide more clear information about bank fees. The main part of the paper describes data analysis outcome from CBS Calculator's respondents. By the non-hierarchic cluster analysis there were determinated four main client clusters by month usage pattern. But the main focus of this paper is on the low cost e-banking clients in the Czech Republic.
Czech name
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Czech description
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Publication year
2011
Confidentiality
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Article name in the collection
Liberec economic forum 2011 : proceedings of the 10th international conference
ISBN
978-80-7372-755-0
ISSN
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e-ISSN
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Number of pages
7
Pages from-to
171-177
Publisher name
Technická univerzita v Liberci
Place of publication
Liberec
Event location
Liberec
Event date
Sep 19, 2011
Type of event by nationality
EUR - Evropská akce
UT code for WoS article
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