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Passengers' Satisfaction as a key Factor for Airport Bussiness and Heading Activities

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F68407700%3A21260%2F16%3A00301696" target="_blank" >RIV/68407700:21260/16:00301696 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    Passengers' Satisfaction as a key Factor for Airport Bussiness and Heading Activities

  • Original language description

    This article aims on examine the influence of the passengers' satisfaction on terminal operations and business activities. The customer satisfaction is described in detail. It deals with factors that influence the customer satisfaction and describes its importance and potential impacts on airports and other company's operator

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    JU - Aeronautics, aerodynamics, aeroplanes

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    S - Specificky vyzkum na vysokych skolach

Others

  • Publication year

    2016

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    New Trends in Civil Aviation 2016

  • ISBN

    978-80-554-1252-8

  • ISSN

  • e-ISSN

  • Number of pages

    3

  • Pages from-to

    112-114

  • Publisher name

    Žilinská univerzita v Žilině Fakulta prevádzky a ekonomiky dopravy a spojov

  • Place of publication

    Žilina

  • Event location

    Žilina

  • Event date

    Sep 22, 2016

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article