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CUSTOMER AUDIT AS AN IMPORTANT TOOL STIMULATING COMPANY GROWTH

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F15%3A43873974" target="_blank" >RIV/70883521:28120/15:43873974 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    CUSTOMER AUDIT AS AN IMPORTANT TOOL STIMULATING COMPANY GROWTH

  • Original language description

    Customer audit is being used for screening the supplier if he is able continuously supply products or services according to our needs. Such audits shall be helpful in permanent improvement of supplier-customer relationship and to simplify new business deals. Customer audit added value shall be viewed in clarification of all specified demands and expectations leading to the continuous product improvements for both sides. But in reality it is not often the case, especially when customer audit is performedformally, without any conception or by outsourcing. This paper is analyzing the results of quantitative research in customer audits sector related to Czech corporations and steps are proposed which can lead to the valuable businesses management

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

    AE - Management, administration and clerical work

  • OECD FORD branch

Result continuities

  • Project

  • Continuities

    V - Vyzkumna aktivita podporovana z jinych verejnych zdroju

Others

  • Publication year

    2015

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    Proceedings of the 7th International Scientific Conference Finance and the Performance of Firms in Science, Education and Practice

  • ISBN

    978-80-7454-482-8

  • ISSN

  • e-ISSN

  • Number of pages

    9

  • Pages from-to

    137-145

  • Publisher name

    Fakulta managementu a ekonomiky, UTB ve Zlíně

  • Place of publication

    Zlín

  • Event location

    Zlín

  • Event date

    Apr 23, 2015

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article