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How online-shopping affects on retailing shopper bahavior in Vietnam

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F21%3A63526008" target="_blank" >RIV/70883521:28120/21:63526008 - isvavai.cz</a>

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    angličtina

  • Original language name

    How online-shopping affects on retailing shopper bahavior in Vietnam

  • Original language description

    This research aims to investigate how online-shopping affects Vietnamese retailing shopper behavior in the 4.0 Technology revolution, based on the three aspects of Consumer behavior theory: Consumer Preference, Budget Constraint, and Consumer Choice. The Descriptive method and Frequency analysis with a questionnaire survey are utilized to examine the frequency, attitudes, beliefs, prejudices, preferences, opinions of respondents who do online-shopping at least once a month. Besides, site-observation is associated to assess the transformation status of retailers in Vietnam to adapt to the contemporary trend. It may be suggested that Online-shopping has influenced on Vietnamese shopper behavior in three ways: (i) Customer preference can be changed during considering what to be purchased due to various information and offers from many suppliers on the electronic platforms; (ii) Budget constraint seems not to be a barrier for shoppers because deferred-payment and a credit card are offered, and shoppers can control their budget better; (iii) thus, Consumer Choice is easier than ever due to online-shopping convenience and benefits. Moreover, it can be implied that Consumer behavior theories have changed due to the emergence of E-commerce with the great support of IT. This also leads to the introduction of “click-and-mortar” or “omnichannel” retail business models as an inevitable trend and the development of mobile shopping applications while the number of smartphone users in Vietnam increases rapidly.

  • Czech name

  • Czech description

Classification

  • Type

    D - Article in proceedings

  • CEP classification

  • OECD FORD branch

    50204 - Business and management

Result continuities

  • Project

  • Continuities

    V - Vyzkumna aktivita podporovana z jinych verejnych zdroju

Others

  • Publication year

    2021

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Article name in the collection

    Proceedings of the 2nd International Conference on Business, Economics and Finance

  • ISBN

    978-604-965-469-5

  • ISSN

  • e-ISSN

  • Number of pages

    30

  • Pages from-to

    110-140

  • Publisher name

    CAN THO UNIVERSITY

  • Place of publication

    Can Tho City

  • Event location

    Can Tho City

  • Event date

    Dec 18, 2020

  • Type of event by nationality

    WRD - Celosvětová akce

  • UT code for WoS article