Understanding a wayfinding challenges in hospitals : insights from a representative survey

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14210%2F25%3A00144183" target="_blank" >RIV/00216224:14210/25:00144183 - isvavai.cz</a>

Nalezeny alternativní kódy

RIV/06196870:_____/25:N0000004

Výsledek na webu

<a href="https://www.tandfonline.com/doi/full/10.1080/24735132.2025.2570563" target="_blank" >https://www.tandfonline.com/doi/full/10.1080/24735132.2025.2570563</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1080/24735132.2025.2570563" target="_blank" >10.1080/24735132.2025.2570563</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Understanding a wayfinding challenges in hospitals : insights from a representative survey

Popis výsledku v původním jazyce

Wayfinding in hospitals presents a critical challenge, significantly affecting patient experience, operational efficiency, and safety. This study explores wayfinding issues through a mixed-methods approach to representative survey of 1,041 respondents, combining a quantitative descriptive analysis with qualitative thematic analysis. Findings reveal that 47% of respondents experience minor or major difficulties navigating hospital environments, with challenges disproportionately affecting older adults and individuals with lower educational attainment. Key issues identified include unclear signage, illegible navigation elements, and the complexity of hospital layouts, resulting in delays, stress, and, in some cases, compromised healthcare. The study introduces a model of problematic wayfinding situations, emphasizing the interplay of individual abilities, environmental complexity, and effective navigation strategies, such as reliance on digital tools or assistance from companions. While the study highlights significant systemic challenges, it also underscores the importance of user-centred, adaptive approaches to hospital wayfinding design. This research provides an evidence base for the development of locally embedded methodology to address wayfinding in healthcare facilities.

Název v anglickém jazyce

Understanding a wayfinding challenges in hospitals : insights from a representative survey

Popis výsledku anglicky

Wayfinding in hospitals presents a critical challenge, significantly affecting patient experience, operational efficiency, and safety. This study explores wayfinding issues through a mixed-methods approach to representative survey of 1,041 respondents, combining a quantitative descriptive analysis with qualitative thematic analysis. Findings reveal that 47% of respondents experience minor or major difficulties navigating hospital environments, with challenges disproportionately affecting older adults and individuals with lower educational attainment. Key issues identified include unclear signage, illegible navigation elements, and the complexity of hospital layouts, resulting in delays, stress, and, in some cases, compromised healthcare. The study introduces a model of problematic wayfinding situations, emphasizing the interplay of individual abilities, environmental complexity, and effective navigation strategies, such as reliance on digital tools or assistance from companions. While the study highlights significant systemic challenges, it also underscores the importance of user-centred, adaptive approaches to hospital wayfinding design. This research provides an evidence base for the development of locally embedded methodology to address wayfinding in healthcare facilities.

Druh

J_ost - Ostatní články v recenzovaných periodicích

CEP obor

—

OECD FORD obor

50902 - Social sciences, interdisciplinary

Projekt

<a href="/cs/project/TQ01000352" target="_blank" >TQ01000352: Designérské řešení a optimalizace orientačního značení pro zdravotnická zařízení a orientaci v nich</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2025

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Design for Health

ISSN

2473-5132

e-ISSN

2473-5140

Svazek periodika

9

Číslo periodika v rámci svazku

3

Stát vydavatele periodika

GB - Spojené království Velké Británie a Severního Irska

Počet stran výsledku

17

Strana od-do

344-360

Kód UT WoS článku

—

EID výsledku v databázi Scopus

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