Practical Impacts of the EU Regulation on Online Dispute Resolution for Consumer Disputes

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14220%2F16%3A00092207" target="_blank" >RIV/00216224:14220/16:00092207 - isvavai.cz</a>

Výsledek na webu

<a href="https://www.law.muni.cz/sborniky/cofola-international/cofola2016.pdf" target="_blank" >https://www.law.muni.cz/sborniky/cofola-international/cofola2016.pdf</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Practical Impacts of the EU Regulation on Online Dispute Resolution for Consumer Disputes

Popis výsledku v původním jazyce

Only 18% of consumers in the European Union have used the Internet to purchase a product abroad in 2014. The main reason is that they do not feel confident in online shopping. One of the key factors is lack of dispute resolution mechanisms which would be efficient and which would offer consumers proper mechanisms to deal with their dispute online in a fast way. The European Commission understood the potential of Online Dispute Resolution (ODR)) which is able to offer consumers an efficient solution to solve their dispute and it is trying to foster cross-border e-commerce by adopting the Regulation on Online Dispute Resolution for Consumer Disputes (which establishes ODR platform) and the Directive on Alternative Dispute Resolution for Consumer Disputes. The main aim of the article is to present aspects arising from using an ODR platform, which builds on a previous theoretical work of the author.

Název v anglickém jazyce

Practical Impacts of the EU Regulation on Online Dispute Resolution for Consumer Disputes

Popis výsledku anglicky

Only 18% of consumers in the European Union have used the Internet to purchase a product abroad in 2014. The main reason is that they do not feel confident in online shopping. One of the key factors is lack of dispute resolution mechanisms which would be efficient and which would offer consumers proper mechanisms to deal with their dispute online in a fast way. The European Commission understood the potential of Online Dispute Resolution (ODR)) which is able to offer consumers an efficient solution to solve their dispute and it is trying to foster cross-border e-commerce by adopting the Regulation on Online Dispute Resolution for Consumer Disputes (which establishes ODR platform) and the Directive on Alternative Dispute Resolution for Consumer Disputes. The main aim of the article is to present aspects arising from using an ODR platform, which builds on a previous theoretical work of the author.

Druh

D - Stať ve sborníku

CEP obor

AG - Právní vědy

OECD FORD obor

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Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2016

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

COFOLA INTERNATIONAL 2016

ISBN

9788021083561

ISSN

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e-ISSN

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Počet stran výsledku

15

Strana od-do

254-268

Název nakladatele

Masaryk University

Místo vydání

Brno

Místo konání akce

Brno

Datum konání akce

1. 1. 2016

Typ akce podle státní příslušnosti

CST - Celostátní akce

Kód UT WoS článku

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