A service research contribution to the global challenge of sustainability

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14330%2F17%3A00113823" target="_blank" >RIV/00216224:14330/17:00113823 - isvavai.cz</a>

Výsledek na webu

<a href="https://www.emerald.com/insight/content/doi/10.1108/JSTP-10-2015-0228/full/html" target="_blank" >https://www.emerald.com/insight/content/doi/10.1108/JSTP-10-2015-0228/full/html</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1108/JSTP-10-2015-0228" target="_blank" >10.1108/JSTP-10-2015-0228</a>

Jazyk výsledku

angličtina

Název v původním jazyce

A service research contribution to the global challenge of sustainability

Popis výsledku v původním jazyce

Purpose - Poverty, hunger, inequalities, diseases, unsustainable use of resources, etc., in spite of scientific progress, still remains unsolved worldwide issues. All these issues relate to the challenges of sustainability and sustainable development that now call for urgent answers. The purpose of this paper is to explore how the service research community can respond to this call and to identify key areas of potential contribution. Design/methodology/approach - After a brief review of selected service literature aimed at exploring its interest in the topics of sustainability and sustainable development, the authors develop the interpretative proposal identifying the key requirements of a global engagement in the challenge of sustainability and sustainable development and highlighting the potential contribution of service research. Findings - Findings highlight the potential contribution of service research to the global challenge of sustainability and suggest acting upon education by considering the "T-Shaped" professional model as a possible reference for embedding sustainability in the education of future managers and addressing the need of interdisciplinary thinking through the systems approach. Research limitations/implications - The proposed study of service literature is only an exploratory analysis of main contributions that does not aim to identify gaps but only to highlight the potential of a greater engagement of service research in the global call for a more sustainable and inclusive development. Practical implications - A trans-disciplinary approach is also required. This implies the involvement of the business and the social real world. Originality/value - This paper represents a novel call for engaging the service research community in a boundary-crossing collaboration with the aim of contributing to address the challenge of sustainability.

Název v anglickém jazyce

A service research contribution to the global challenge of sustainability

Popis výsledku anglicky

Purpose - Poverty, hunger, inequalities, diseases, unsustainable use of resources, etc., in spite of scientific progress, still remains unsolved worldwide issues. All these issues relate to the challenges of sustainability and sustainable development that now call for urgent answers. The purpose of this paper is to explore how the service research community can respond to this call and to identify key areas of potential contribution. Design/methodology/approach - After a brief review of selected service literature aimed at exploring its interest in the topics of sustainability and sustainable development, the authors develop the interpretative proposal identifying the key requirements of a global engagement in the challenge of sustainability and sustainable development and highlighting the potential contribution of service research. Findings - Findings highlight the potential contribution of service research to the global challenge of sustainability and suggest acting upon education by considering the "T-Shaped" professional model as a possible reference for embedding sustainability in the education of future managers and addressing the need of interdisciplinary thinking through the systems approach. Research limitations/implications - The proposed study of service literature is only an exploratory analysis of main contributions that does not aim to identify gaps but only to highlight the potential of a greater engagement of service research in the global call for a more sustainable and inclusive development. Practical implications - A trans-disciplinary approach is also required. This implies the involvement of the business and the social real world. Originality/value - This paper represents a novel call for engaging the service research community in a boundary-crossing collaboration with the aim of contributing to address the challenge of sustainability.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

—

OECD FORD obor

50200 - Economics and Business

Projekt

—

Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2017

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

JOURNAL OF SERVICE THEORY AND PRACTICE

ISSN

2055-6225

e-ISSN

—

Svazek periodika

27

Číslo periodika v rámci svazku

5

Stát vydavatele periodika

GB - Spojené království Velké Británie a Severního Irska

Počet stran výsledku

26

Strana od-do

951-976

Kód UT WoS článku

000409817300003

EID výsledku v databázi Scopus

2-s2.0-85020637806