Assessing Real-World Applicability of Redesigned Developer Documentation for Certificate Validation Errors

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14330%2F22%3A00127011" target="_blank" >RIV/00216224:14330/22:00127011 - isvavai.cz</a>

Výsledek na webu

<a href="https://crocs.fi.muni.cz/public/papers/eurousec2022" target="_blank" >https://crocs.fi.muni.cz/public/papers/eurousec2022</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1145/3549015.3554296" target="_blank" >10.1145/3549015.3554296</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Assessing Real-World Applicability of Redesigned Developer Documentation for Certificate Validation Errors

Popis výsledku v původním jazyce

We face certificate validation errors commonly, yet the related tools and documentation had been shown to have very poor usability. Previous research suggests that just improving the error messages and corresponding documentation can have significantly positive effects. Our work aims at increasing the usability of certificate validation by 1) redesigning the API error messages and the corresponding documentation, and 2) validating the real-world applicability of the redesign by investigating the opinions of 180 IT professionals. We focus on the perceived obstacles, desired ideal form and overall satisfaction. The redesigned documentation exhibits a reliable significant decrease in perceived incompleteness, with a small amount of perceived bloat and tangle. The redesigned documentation, now published on a dedicated website, is preferred by 89% of our study participants.

Název v anglickém jazyce

Assessing Real-World Applicability of Redesigned Developer Documentation for Certificate Validation Errors

Popis výsledku anglicky

We face certificate validation errors commonly, yet the related tools and documentation had been shown to have very poor usability. Previous research suggests that just improving the error messages and corresponding documentation can have significantly positive effects. Our work aims at increasing the usability of certificate validation by 1) redesigning the API error messages and the corresponding documentation, and 2) validating the real-world applicability of the redesign by investigating the opinions of 180 IT professionals. We focus on the perceived obstacles, desired ideal form and overall satisfaction. The redesigned documentation exhibits a reliable significant decrease in perceived incompleteness, with a small amount of perceived bloat and tangle. The redesigned documentation, now published on a dedicated website, is preferred by 89% of our study participants.

Druh

D - Stať ve sborníku

CEP obor

—

OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2022

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Proceedings of the 2022 European Symposium on Usable Security

ISBN

9781450397001

ISSN

—

e-ISSN

—

Počet stran výsledku

14

Strana od-do

131-144

Název nakladatele

ACM

Místo vydání

Karlsruhe, Germany

Místo konání akce

Karlsruhe, Germany

Datum konání akce

1. 1. 2022

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

001118095800012