MANAGEMENT OF SMART CITY SERVICES FROM THE PERSPECTIVE OF QUADRUPLE HELIX

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14330%2F22%3A00136950" target="_blank" >RIV/00216224:14330/22:00136950 - isvavai.cz</a>

Výsledek na webu

<a href="http://dx.doi.org/10.21125/iceri.2022.0792" target="_blank" >http://dx.doi.org/10.21125/iceri.2022.0792</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.21125/iceri.2022.0792" target="_blank" >10.21125/iceri.2022.0792</a>

Jazyk výsledku

angličtina

Název v původním jazyce

MANAGEMENT OF SMART CITY SERVICES FROM THE PERSPECTIVE OF QUADRUPLE HELIX

Popis výsledku v původním jazyce

Smart City is a well-known multidisciplinary phenomenon. Even though most researchers agree that managing Smart City services is a challenge, they are not united on how to deal with it. The impact of the rapid development of information and communication technologies (IoT, Smart Devices, etc.) on the management of Smart City services is still an unexplored area. In this paper, we focus on how to manage the development of services in the Smart City environment using the Quadruple Helix approach. From our perspective, the key is not in implementing the newest IT devices but in applying knowledge and information about solved problems, the position and view of involved stakeholders, and value chain development. The critical aspect is to achieve a common understanding of the challenge, which is not easy to reach. Each stakeholder from a different domain of the Quadruple Helix (Government &amp; Public Sector, Civil Society, Industry &amp; Business, and Academia &amp; Universities) has their perspective on how to deal with the challenge. There are differences in the cause of the challenge or impacts on other domains. Understanding such a complex environment is crucial to developing holistic study programs and specific education for the municipalities from the Quadruple Helix approach perspective. The stakeholders should understand and cope with the service complexity and its impacts on the municipal (and even regional) development to meet current goals such as sustainability and resilience (in all of its four dimensions), digital and green transition, including social aspects. We will show case studies of specific services development in selected municipalities and how the cooperation among university labs, government institutions, business entities, and citizens can bring new added value to the municipalities and to all stakeholders. We will focus not only on presenting examples of the solutions but also on showing how to achieve a common understanding of the complexity of the challenge and turn this situation into an opportunity for sustainable municipal development.

Název v anglickém jazyce

MANAGEMENT OF SMART CITY SERVICES FROM THE PERSPECTIVE OF QUADRUPLE HELIX

Popis výsledku anglicky

Smart City is a well-known multidisciplinary phenomenon. Even though most researchers agree that managing Smart City services is a challenge, they are not united on how to deal with it. The impact of the rapid development of information and communication technologies (IoT, Smart Devices, etc.) on the management of Smart City services is still an unexplored area. In this paper, we focus on how to manage the development of services in the Smart City environment using the Quadruple Helix approach. From our perspective, the key is not in implementing the newest IT devices but in applying knowledge and information about solved problems, the position and view of involved stakeholders, and value chain development. The critical aspect is to achieve a common understanding of the challenge, which is not easy to reach. Each stakeholder from a different domain of the Quadruple Helix (Government &amp; Public Sector, Civil Society, Industry &amp; Business, and Academia &amp; Universities) has their perspective on how to deal with the challenge. There are differences in the cause of the challenge or impacts on other domains. Understanding such a complex environment is crucial to developing holistic study programs and specific education for the municipalities from the Quadruple Helix approach perspective. The stakeholders should understand and cope with the service complexity and its impacts on the municipal (and even regional) development to meet current goals such as sustainability and resilience (in all of its four dimensions), digital and green transition, including social aspects. We will show case studies of specific services development in selected municipalities and how the cooperation among university labs, government institutions, business entities, and citizens can bring new added value to the municipalities and to all stakeholders. We will focus not only on presenting examples of the solutions but also on showing how to achieve a common understanding of the complexity of the challenge and turn this situation into an opportunity for sustainable municipal development.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

—

Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2022

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

ICERI2022 Proceedings

ISBN

9788409454761

ISSN

2340-1095

e-ISSN

—

Počet stran výsledku

6

Strana od-do

3158-3163

Název nakladatele

IATED

Místo vydání

Seville, Spain

Místo konání akce

Seville, Spain

Datum konání akce

1. 1. 2022

Typ akce podle státní příslušnosti

CST - Celostátní akce

Kód UT WoS článku

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