Knowledge Management, ICT support and Reverse Logistics processes: A case study

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F16%3A00087735" target="_blank" >RIV/00216224:14560/16:00087735 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Knowledge Management, ICT support and Reverse Logistics processes: A case study

Popis výsledku v původním jazyce

The main purpose of this case study is to identify processes of knowledge management, information and communication technology (ICT) support, and reverse logistics and relations between them in a studied enterprise. Moreover, this study attempts to describe approaches and methods used for performance evaluation of identified processes. Although ICT support of reverse logistics was previously studied to some extent, the relations to knowledge management and performance evaluation in the reverse logistics context have not been investigated. Therefore, this study tries to fill this gap and introduce the possible directions for further research and testing. For an analysis, manufacturing enterprise with approximately 1300 employees located in the Czech Republic was chosen according to results of previous explorative quantitative survey. The reasons of choosing this company were twofold.

Název v anglickém jazyce

Knowledge Management, ICT support and Reverse Logistics processes: A case study

Popis výsledku anglicky

The main purpose of this case study is to identify processes of knowledge management, information and communication technology (ICT) support, and reverse logistics and relations between them in a studied enterprise. Moreover, this study attempts to describe approaches and methods used for performance evaluation of identified processes. Although ICT support of reverse logistics was previously studied to some extent, the relations to knowledge management and performance evaluation in the reverse logistics context have not been investigated. Therefore, this study tries to fill this gap and introduce the possible directions for further research and testing. For an analysis, manufacturing enterprise with approximately 1300 employees located in the Czech Republic was chosen according to results of previous explorative quantitative survey. The reasons of choosing this company were twofold.

Druh

D - Stať ve sborníku

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

<a href="/cs/project/GA13-14704S" target="_blank" >GA13-14704S: Řízení zpětných toků jako prostředek tvorby hodnoty</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2016

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

CLC 2015: CARPATHIAN LOGISTICS CONGRESS - CONFERENCE PROCEEDINGS

ISBN

9788087294642

ISSN

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e-ISSN

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Počet stran výsledku

6

Strana od-do

213-218

Název nakladatele

TANGER

Místo vydání

Ostrava

Místo konání akce

Jeseník

Datum konání akce

1. 1. 2015

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

000387950100032