Perceived Importance of Innovation, Knowledge Management Maturity, Returns Management Knowledge and Internal Integration

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216224%3A14560%2F18%3A00101257" target="_blank" >RIV/00216224:14560/18:00101257 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Perceived Importance of Innovation, Knowledge Management Maturity, Returns Management Knowledge and Internal Integration

Popis výsledku v původním jazyce

The aim of this paper is to determine relationships between the perceived importance of innovation (PII) by managers, knowledge management maturity (KMM), returns management knowledge (RMK) and internal cross-functional integration and coordination (CFIC) among Czech firms. Returns management (RM) used to be the most neglected process in business (Norek, 2002) due to the dominance of forward-based thinking in value creation processes (de Brito, 2004). Innovative practices are highly recommended for managing returns and reverse logistics (RL) especially owing to many specific features of RM and limited space for making foresights (Richey et al, 2005; Bernon, Rossi and Cullen, 2011). High variability and complexity of tasks and, more difficult coordination of processes inside and across the firms related to manage returns requires increased information management needs, proper knowledge sharing and adequate KM (Meade and Sarkis, 2007). Schoenherr and Swink (2012) proved that CFIC is positively associated with the ability to transform and exploit knowledge obtained from the external partners (what is extremely important in the case of RM). In our model we test relationships between the PII, existed RMK, KMM and the level of the internal CFI. Based on a survey of 232 managers from the same number of firms from various industries and sectors in the Czech Republic, this study applies the structural equation modelling (SEM) to investigate proposed research model. Results show that the perceived importance of innovation has a positive link with KMM, RMK positively influences KMM, KMM has a positive link to the CFIC and the CFIC has a positive link to the PII.

Název v anglickém jazyce

Perceived Importance of Innovation, Knowledge Management Maturity, Returns Management Knowledge and Internal Integration

Popis výsledku anglicky

The aim of this paper is to determine relationships between the perceived importance of innovation (PII) by managers, knowledge management maturity (KMM), returns management knowledge (RMK) and internal cross-functional integration and coordination (CFIC) among Czech firms. Returns management (RM) used to be the most neglected process in business (Norek, 2002) due to the dominance of forward-based thinking in value creation processes (de Brito, 2004). Innovative practices are highly recommended for managing returns and reverse logistics (RL) especially owing to many specific features of RM and limited space for making foresights (Richey et al, 2005; Bernon, Rossi and Cullen, 2011). High variability and complexity of tasks and, more difficult coordination of processes inside and across the firms related to manage returns requires increased information management needs, proper knowledge sharing and adequate KM (Meade and Sarkis, 2007). Schoenherr and Swink (2012) proved that CFIC is positively associated with the ability to transform and exploit knowledge obtained from the external partners (what is extremely important in the case of RM). In our model we test relationships between the PII, existed RMK, KMM and the level of the internal CFI. Based on a survey of 232 managers from the same number of firms from various industries and sectors in the Czech Republic, this study applies the structural equation modelling (SEM) to investigate proposed research model. Results show that the perceived importance of innovation has a positive link with KMM, RMK positively influences KMM, KMM has a positive link to the CFIC and the CFIC has a positive link to the PII.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

<a href="/cs/project/GA16-16260S" target="_blank" >GA16-16260S: Přístup managementu k redukci zpětných toků ve vazbě na spokojenost zákazníků a neustálé zlepšování</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2018

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

The Proceedings of the 13th European Conference on Innovation and Entrepreneurship ECIE 2018

ISBN

9781911218975

ISSN

2049-1050

e-ISSN

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Počet stran výsledku

8

Strana od-do

347-354

Název nakladatele

Academic Conferences and Publishing International Limited

Místo vydání

Reading,UK

Místo konání akce

Aveiro, Portugal

Datum konání akce

20. 9. 2018

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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