Usability evaluation of open data portals: Evaluating data discoverability, accessibility, and reusability from a stakeholders’ perspective

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25410%2F18%3A39912352" target="_blank" >RIV/00216275:25410/18:39912352 - isvavai.cz</a>

Výsledek na webu

<a href="http://dx.doi.org/10.1108/AJIM-02-2018-0026" target="_blank" >http://dx.doi.org/10.1108/AJIM-02-2018-0026</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1108/AJIM-02-2018-0026" target="_blank" >10.1108/AJIM-02-2018-0026</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Usability evaluation of open data portals: Evaluating data discoverability, accessibility, and reusability from a stakeholders’ perspective

Popis výsledku v původním jazyce

Purpose – The purpose of this paper is to conduct a usability evaluation of governmental data portals and provide a list of best practices for improving stakeholders’ ability to discover, access, and reuse of these online information sources. Design/methodology/approach – The developed methodology was based on the comprehensive literature review that resulted in a benchmarking framework of the most important criteria. A usability testing method was then applied with accordance to unique requirements of open data portals. This approach was demonstrated by using of a case study. Findings – The main found weakness was a lack of support for active engagement of stakeholders. The list of best practices was introduced to improve the quality of these portals. This should help to improve the discoverability and facilitate the access to data sets in order to increase their reuse by stakeholders. Social implications – The creation of appropriate open data portals aims to fulfill the principles of open government, i.e., to promote transparency and openness through the publication of government data, enhance the accountability of public officials and encourage public participation, collaboration, and cooperation of involved stakeholders. Originality/value – This paper proposed a new approach for the usability evaluation of open data portals on national level from an ordinary citizen’s point of view and provided important insights on improving their quality regarding data discoverability, accessibility, and reusability.

Název v anglickém jazyce

Usability evaluation of open data portals: Evaluating data discoverability, accessibility, and reusability from a stakeholders’ perspective

Popis výsledku anglicky

Purpose – The purpose of this paper is to conduct a usability evaluation of governmental data portals and provide a list of best practices for improving stakeholders’ ability to discover, access, and reuse of these online information sources. Design/methodology/approach – The developed methodology was based on the comprehensive literature review that resulted in a benchmarking framework of the most important criteria. A usability testing method was then applied with accordance to unique requirements of open data portals. This approach was demonstrated by using of a case study. Findings – The main found weakness was a lack of support for active engagement of stakeholders. The list of best practices was introduced to improve the quality of these portals. This should help to improve the discoverability and facilitate the access to data sets in order to increase their reuse by stakeholders. Social implications – The creation of appropriate open data portals aims to fulfill the principles of open government, i.e., to promote transparency and openness through the publication of government data, enhance the accountability of public officials and encourage public participation, collaboration, and cooperation of involved stakeholders. Originality/value – This paper proposed a new approach for the usability evaluation of open data portals on national level from an ordinary citizen’s point of view and provided important insights on improving their quality regarding data discoverability, accessibility, and reusability.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

—

OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

—

Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2018

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Aslib Journal of Information Management

ISSN

2050-3806

e-ISSN

—

Svazek periodika

70

Číslo periodika v rámci svazku

3

Stát vydavatele periodika

GB - Spojené království Velké Británie a Severního Irska

Počet stran výsledku

17

Strana od-do

252-268

Kód UT WoS článku

000440189900002

EID výsledku v databázi Scopus

2-s2.0-85047430982