IMPACT OF A NEW CONCEPT OF UNIVERSAL SERVICE OBLIGATIONS ON REVENUE INCREASE IN THE POST OF SERBIA
Identifikátory výsledku
Kód výsledku v IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25510%2F16%3A39902379" target="_blank" >RIV/00216275:25510/16:39902379 - isvavai.cz</a>
Výsledek na webu
<a href="http://dx.doi.org/10.7307/ptt.v28i3.1835" target="_blank" >http://dx.doi.org/10.7307/ptt.v28i3.1835</a>
DOI - Digital Object Identifier
<a href="http://dx.doi.org/10.7307/ptt.v28i3.1835" target="_blank" >10.7307/ptt.v28i3.1835</a>
Alternativní jazyky
Jazyk výsledku
angličtina
Název v původním jazyce
IMPACT OF A NEW CONCEPT OF UNIVERSAL SERVICE OBLIGATIONS ON REVENUE INCREASE IN THE POST OF SERBIA
Popis výsledku v původním jazyce
The European postal directives and Serbian legislation as well define the quality standards for universal service obligations at the aggregate level, i.e. for all postal items transferred by the postal operator. This paper proposes a new concept where the transit time is defined by the customer and specified for each shipment. The paper considers three different models of this new concept. However, the one where a customer could choose between two alternatives: D+1 and D+3 transfer, is analysed in details. By using the attitudes of examined customers, forecasting methods and analysis of revenues from the past, it is assessed at what price the new postal service should be offered to achieve the highest revenue. The proposed methodology was tested and verified in the case of the Post of Serbia. The results indicate that the best would be to offer the service D+1 at the 40% increased price compared to the existing prices.
Název v anglickém jazyce
IMPACT OF A NEW CONCEPT OF UNIVERSAL SERVICE OBLIGATIONS ON REVENUE INCREASE IN THE POST OF SERBIA
Popis výsledku anglicky
The European postal directives and Serbian legislation as well define the quality standards for universal service obligations at the aggregate level, i.e. for all postal items transferred by the postal operator. This paper proposes a new concept where the transit time is defined by the customer and specified for each shipment. The paper considers three different models of this new concept. However, the one where a customer could choose between two alternatives: D+1 and D+3 transfer, is analysed in details. By using the attitudes of examined customers, forecasting methods and analysis of revenues from the past, it is assessed at what price the new postal service should be offered to achieve the highest revenue. The proposed methodology was tested and verified in the case of the Post of Serbia. The results indicate that the best would be to offer the service D+1 at the 40% increased price compared to the existing prices.
Klasifikace
Druh
J<sub>x</sub> - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)
CEP obor
AE - Řízení, správa a administrativa
OECD FORD obor
—
Návaznosti výsledku
Projekt
<a href="/cs/project/EE2.3.30.0058" target="_blank" >EE2.3.30.0058: Rozvoj kvalitních vědeckovýzkumných týmů na Univerzitě Pardubice</a><br>
Návaznosti
P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)
Ostatní
Rok uplatnění
2016
Kód důvěrnosti údajů
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů
Údaje specifické pro druh výsledku
Název periodika
Promet - Traffic & Transportation
ISSN
0353-5320
e-ISSN
—
Svazek periodika
28
Číslo periodika v rámci svazku
3
Stát vydavatele periodika
HR - Chorvatská republika
Počet stran výsledku
10
Strana od-do
235-244
Kód UT WoS článku
000380077700005
EID výsledku v databázi Scopus
2-s2.0-84987906193