Optimal Tasks Assignments in a Large Accountancy Firm Using Dialogues With Fuzzy Expert Systems

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216305%3A26510%2F09%3APU85361" target="_blank" >RIV/00216305:26510/09:PU85361 - isvavai.cz</a>

Výsledek na webu

—

DOI - Digital Object Identifier

—

Jazyk výsledku

čeština

Název v původním jazyce

Optimal Tasks Assignments in a Large Accountancy Firm Using Dialogues With Fuzzy Expert Systems

Popis výsledku v původním jazyce

Abstract. A large accountancy firm employs several tens of accountants and gets hundreds of accountancy tasks of different sizes and nature. Each task has to be assigned to an accountant. In theory this problem can be solved by well known methods of operation research. However, some very important characteristics of different accountants are very vague and therefore difficult to quantify e.g.: Creativity, Loyalty, Ability to gain confidence of clients. The mentioned characteristics make applications oftraditional e.g. scheduling algorithms prohibitively difficult. Moreover some accountancy tasks are unique and their assignments can be done just by an experienced manager and not by an algorithm. Fuzzy descriptions of tasks and accountants are studied in this paper. A two level assignment process is studied. The preliminary screening decides if the task under study is a routine task or not. The routine task is such task which can be assigned by the fuzzy algorithm. A non-routine task as

Název v anglickém jazyce

Optimal Tasks Assignments in a Large Accountancy Firm Using Dialogues With Fuzzy Expert Systems

Popis výsledku anglicky

Abstract. A large accountancy firm employs several tens of accountants and gets hundreds of accountancy tasks of different sizes and nature. Each task has to be assigned to an accountant. In theory this problem can be solved by well known methods of operation research. However, some very important characteristics of different accountants are very vague and therefore difficult to quantify e.g.: Creativity, Loyalty, Ability to gain confidence of clients. The mentioned characteristics make applications oftraditional e.g. scheduling algorithms prohibitively difficult. Moreover some accountancy tasks are unique and their assignments can be done just by an experienced manager and not by an algorithm. Fuzzy descriptions of tasks and accountants are studied in this paper. A two level assignment process is studied. The preliminary screening decides if the task under study is a routine task or not. The routine task is such task which can be assigned by the fuzzy algorithm. A non-routine task as

Druh

D - Stať ve sborníku

CEP obor

AH - Ekonomie

OECD FORD obor

—

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2009

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Innovation & Change in European Environment

ISBN

978-84-692-6077-7

ISSN

—

e-ISSN

—

Počet stran výsledku

120

Strana od-do

—

Název nakladatele

University of Seville

Místo vydání

Seville, Spain

Místo konání akce

Sevilla

Datum konání akce

29. 10. 2009

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

—