Digital Literacy and Digital Transformation Activities of Service and Manufacturing SMEs Authors Vladimír Krajčík

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F04130081%3A_____%2F23%3AN0000019" target="_blank" >RIV/04130081:_____/23:N0000019 - isvavai.cz</a>

Výsledek na webu

<a href="https://jots.cz/index.php/JoTS/article/view/551" target="_blank" >https://jots.cz/index.php/JoTS/article/view/551</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.29036/jots.v14i26.551" target="_blank" >10.29036/jots.v14i26.551</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Digital Literacy and Digital Transformation Activities of Service and Manufacturing SMEs Authors Vladimír Krajčík

Popis výsledku v původním jazyce

Digital literacy of the workforce, firms' digital literacy activities for their employees, and firms' stages in the digitalization process are some of the major concerns of SMEs in their digitalization process. Firms that take effective actions for those issues can reduce their concerns in their digital transformation. However, SMEs' digital transformation and digital literacy activities might differ depending on firm-level characteristics. This paper investigates whether SMEs' dynamic capabilities differ depending on their firm-level characteristics, such as firm size and sector. This paper considers digital transformation, digital literacy of workers, and digital literacy activities of SMEs as dynamic capabilities since those activities are included and identified in Resource-Based View (RBV) as dynamic capabilities. The research team employs a telephone survey to collect data. Moreover, the researchers apply purposive sampling techniques to generate research samples. The researchers perform Chi-square test and ANOVA analyses to investigate the differences in 330 small-large, manufacturing, and service SMEs' dynamic capabilities. According to the results, while the digital transformation stages of SMEs do not differ depending on their sector and size, there are significant differences between the digital literacy activities of small-large and manufacturing-service SMEs. They indicate similarities regarding concerns of small-large SMEs for their workers' digital literacy. However, compared to manufacturing SMEs, service firms indicate greater interest in their workers' digital literacy. Country-specific, firm-specific, sector-specific, and executive-specific factors, including market structure, level of financial assets, close interactions with customers, education level, and responsibilities of firm executives, respectively, might explain those results.

Název v anglickém jazyce

Digital Literacy and Digital Transformation Activities of Service and Manufacturing SMEs Authors Vladimír Krajčík

Popis výsledku anglicky

Digital literacy of the workforce, firms' digital literacy activities for their employees, and firms' stages in the digitalization process are some of the major concerns of SMEs in their digitalization process. Firms that take effective actions for those issues can reduce their concerns in their digital transformation. However, SMEs' digital transformation and digital literacy activities might differ depending on firm-level characteristics. This paper investigates whether SMEs' dynamic capabilities differ depending on their firm-level characteristics, such as firm size and sector. This paper considers digital transformation, digital literacy of workers, and digital literacy activities of SMEs as dynamic capabilities since those activities are included and identified in Resource-Based View (RBV) as dynamic capabilities. The research team employs a telephone survey to collect data. Moreover, the researchers apply purposive sampling techniques to generate research samples. The researchers perform Chi-square test and ANOVA analyses to investigate the differences in 330 small-large, manufacturing, and service SMEs' dynamic capabilities. According to the results, while the digital transformation stages of SMEs do not differ depending on their sector and size, there are significant differences between the digital literacy activities of small-large and manufacturing-service SMEs. They indicate similarities regarding concerns of small-large SMEs for their workers' digital literacy. However, compared to manufacturing SMEs, service firms indicate greater interest in their workers' digital literacy. Country-specific, firm-specific, sector-specific, and executive-specific factors, including market structure, level of financial assets, close interactions with customers, education level, and responsibilities of firm executives, respectively, might explain those results.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

N - Vyzkumna aktivita podporovana z neverejnych zdroju

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

JOURNAL OF TOURISM AND SERVICES

ISSN

1804-5650

e-ISSN

1804-5650

Svazek periodika

14

Číslo periodika v rámci svazku

26

Stát vydavatele periodika

CZ - Česká republika

Počet stran výsledku

21

Strana od-do

242-262

Kód UT WoS článku

001080461400013

EID výsledku v databázi Scopus

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