Influence of modern technologies in Hotel Industry on Consumers' purchasing behavior

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F25619161%3A_____%2F23%3AN0000012" target="_blank" >RIV/25619161:_____/23:N0000012 - isvavai.cz</a>

Výsledek na webu

<a href="https://jg.ue.wroc.pl/p/katedry/katedra_m/proceedings_2023.pdf" target="_blank" >https://jg.ue.wroc.pl/p/katedry/katedra_m/proceedings_2023.pdf</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Influence of modern technologies in Hotel Industry on Consumers' purchasing behavior

Popis výsledku v původním jazyce

Hotel services are one of the forms of personal services provided. Services play an irreplaceable role in people's lives because they satisfy human needs. The society is undergoing constant technical changes, modern technologies penetrate all areas and the hotel services do not remain aside. The guest is influenced by the development of automation technologies, and the rapid development of the Internet and software systems, expecting to meet these trends as part of the use of hotel services and will be able to fully use them as in other areas of life. The article aims to focus on these trends, especially on the analysis of consumers' preferences between self-service reception and classical reception, including other related services such as the use of modern lock systems or the introduction of telephone systems to ensure other hotel stays thanks to applications that allow modern phones. Research carried out at our university was used to determine the behavior of consumers. Obtained primary data can be seen as general information regarding the orientation and preferences of consumers in demand for hotel services offered by hotels using modern means.

Název v anglickém jazyce

Influence of modern technologies in Hotel Industry on Consumers' purchasing behavior

Popis výsledku anglicky

Hotel services are one of the forms of personal services provided. Services play an irreplaceable role in people's lives because they satisfy human needs. The society is undergoing constant technical changes, modern technologies penetrate all areas and the hotel services do not remain aside. The guest is influenced by the development of automation technologies, and the rapid development of the Internet and software systems, expecting to meet these trends as part of the use of hotel services and will be able to fully use them as in other areas of life. The article aims to focus on these trends, especially on the analysis of consumers' preferences between self-service reception and classical reception, including other related services such as the use of modern lock systems or the introduction of telephone systems to ensure other hotel stays thanks to applications that allow modern phones. Research carried out at our university was used to determine the behavior of consumers. Obtained primary data can be seen as general information regarding the orientation and preferences of consumers in demand for hotel services offered by hotels using modern means.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

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Návaznosti

N - Vyzkumna aktivita podporovana z neverejnych zdroju

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

11TH INTERNATIONAL SCIENTIFIC CONFERENCE PROCEEDINGS CURRENT TRENDS IN SPA, HOTEL AND TOURISM “Tourism in times of dynamic changes in the environment”

ISBN

978-83-67899-21-5

ISSN

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e-ISSN

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Počet stran výsledku

7

Strana od-do

67-83

Název nakladatele

Wroclaw University of Economics and Business

Místo vydání

Wroclav

Místo konání akce

Jelenia Góra

Datum konání akce

28. 10. 2023

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

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