Reforming Czech Social Services: Influence of the Implementation of national Quality Standards Active User Imperative on the primary Process

Kód výsledku v IS VaVaI

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Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Reforming Czech Social Services: Influence of the Implementation of national Quality Standards Active User Imperative on the primary Process

Popis výsledku v původním jazyce

In the CR, a new act reforming social services has been adopted, that by means of the National Quality Standards (NQS) is radically changing the position of social service users. In this paper, we discuss impact of the NQS active user imperative on primary process. We have extracted relevant data from three consecutive case studies of shelter facilities and focused on those aspects of the intervention that should have been affected by the reform the most profoundly. We found out that adoption and especially real application of the active user principle by the street-level bureaucrats encounter several serious problems. Our findings suggest that street-level bureaucrats should have been involved much more actively and straightforwardly in the discussions over and the planning of the NQS implementation process in their facilities.

Název v anglickém jazyce

Reforming Czech Social Services: Influence of the Implementation of national Quality Standards Active User Imperative on the primary Process

Popis výsledku anglicky

In the CR, a new act reforming social services has been adopted, that by means of the National Quality Standards (NQS) is radically changing the position of social service users. In this paper, we discuss impact of the NQS active user imperative on primary process. We have extracted relevant data from three consecutive case studies of shelter facilities and focused on those aspects of the intervention that should have been affected by the reform the most profoundly. We found out that adoption and especially real application of the active user principle by the street-level bureaucrats encounter several serious problems. Our findings suggest that street-level bureaucrats should have been involved much more actively and straightforwardly in the discussions over and the planning of the NQS implementation process in their facilities.

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

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Návaznosti

Z - Vyzkumny zamer (s odkazem do CEZ)

Rok uplatnění

2011

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Sociológia

ISSN

0049-1225

e-ISSN

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Svazek periodika

43

Číslo periodika v rámci svazku

3

Stát vydavatele periodika

SK - Slovenská republika

Počet stran výsledku

23

Strana od-do

219-241

Kód UT WoS článku

000292070500001

EID výsledku v databázi Scopus

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