An Assessment of the Efficiency and Effectiveness of the Services of Urban Transport Operators in the Czech Republic

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F46747885%3A24310%2F17%3A00004096" target="_blank" >RIV/46747885:24310/17:00004096 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

An Assessment of the Efficiency and Effectiveness of the Services of Urban Transport Operators in the Czech Republic

Popis výsledku v původním jazyce

The article deals with the highly relevant issue of assessing the performance of urban transport companies in terms of their efficiency and effectiveness. The non-parametric Data Envelopment Analysis (DEA) method was used as the main assessment tool. The text is divided into three interrelated parts. In the first part, the literature review was conducted focusing particularly on the use of the DEA method in assessing public transport performance and the inputs and outputs used in such assessment. The second part of the paper presents the research methodology. DEA CCR and BCC models were used to assess 19 most important urban public transport operators of the Czech Republic. The main data sources were the annual report of the Association of Transport Companies (SDP) and the Magnus Web database of companies from which the financial indicators of transport companies were obtained. The companies were assessed both in terms of the transport process (technical efficiency) and in terms of the consumer process (service effectiveness) as well as the business process (cost efficiency). The results of the research (the third part of the article) showed that the companies had room for improvement at all three levels of performance. This was mainly due to their low scale efficiency. It was also found that both efficiency and effectiveness were influenced by the size of the population that was served by urban transport and the history and tradition of transport in the given city or town.

Název v anglickém jazyce

An Assessment of the Efficiency and Effectiveness of the Services of Urban Transport Operators in the Czech Republic

Popis výsledku anglicky

The article deals with the highly relevant issue of assessing the performance of urban transport companies in terms of their efficiency and effectiveness. The non-parametric Data Envelopment Analysis (DEA) method was used as the main assessment tool. The text is divided into three interrelated parts. In the first part, the literature review was conducted focusing particularly on the use of the DEA method in assessing public transport performance and the inputs and outputs used in such assessment. The second part of the paper presents the research methodology. DEA CCR and BCC models were used to assess 19 most important urban public transport operators of the Czech Republic. The main data sources were the annual report of the Association of Transport Companies (SDP) and the Magnus Web database of companies from which the financial indicators of transport companies were obtained. The companies were assessed both in terms of the transport process (technical efficiency) and in terms of the consumer process (service effectiveness) as well as the business process (cost efficiency). The results of the research (the third part of the article) showed that the companies had room for improvement at all three levels of performance. This was mainly due to their low scale efficiency. It was also found that both efficiency and effectiveness were influenced by the size of the population that was served by urban transport and the history and tradition of transport in the given city or town.

Druh

J_SC - Článek v periodiku v databázi SCOPUS

CEP obor

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OECD FORD obor

50401 - Sociology

Projekt

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Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2017

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Transformations in Business & Economics

ISSN

1648-4460

e-ISSN

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Svazek periodika

42

Číslo periodika v rámci svazku

1

Stát vydavatele periodika

LT - Litevská republika

Počet stran výsledku

19

Strana od-do

134-152

Kód UT WoS článku

000399866300009

EID výsledku v databázi Scopus

2-s2.0-85020100103