Advantages of Application of Process Mining and Agent-Based Systems in Business Domain

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F47813059%3A19520%2F18%3A00011031" target="_blank" >RIV/47813059:19520/18:00011031 - isvavai.cz</a>

Výsledek na webu

<a href="https://link.springer.com/chapter/10.1007/978-3-319-92031-3_17" target="_blank" >https://link.springer.com/chapter/10.1007/978-3-319-92031-3_17</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1007/978-3-319-92031-3_17" target="_blank" >10.1007/978-3-319-92031-3_17</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Advantages of Application of Process Mining and Agent-Based Systems in Business Domain

Popis výsledku v původním jazyce

Businesses and business decisions are getting driven by the information gained from the data more and more nowadays. The number of businesses supporting and managing their processes through the use of information systems and new technologies is growing every day. Even though, there is still a lot of rigidity in the implementation of new technologies. There is a great potential for the use of two of so far not so common disciplines in a business domain, which complement each other. That are process mining and multi-agent systems. Thus, in this paper, we are going to demonstrate the possible utilization of both process mining and multi-agent approaches in business domain. To demon-strate it, we use multi-agent simulator of trading company called MAREA. We analyzed implemented company model with the use of process mining. Process mining was used in two different ways. Firstly, to validate the workflow of the process model. Secondly, to analyze bottlenecks in company's business pro-cesse s and the impact of marketing campaigns on these business processes.

Název v anglickém jazyce

Advantages of Application of Process Mining and Agent-Based Systems in Business Domain

Popis výsledku anglicky

Businesses and business decisions are getting driven by the information gained from the data more and more nowadays. The number of businesses supporting and managing their processes through the use of information systems and new technologies is growing every day. Even though, there is still a lot of rigidity in the implementation of new technologies. There is a great potential for the use of two of so far not so common disciplines in a business domain, which complement each other. That are process mining and multi-agent systems. Thus, in this paper, we are going to demonstrate the possible utilization of both process mining and multi-agent approaches in business domain. To demon-strate it, we use multi-agent simulator of trading company called MAREA. We analyzed implemented company model with the use of process mining. Process mining was used in two different ways. Firstly, to validate the workflow of the process model. Secondly, to analyze bottlenecks in company's business pro-cesse s and the impact of marketing campaigns on these business processes.

Druh

D - Stať ve sborníku

CEP obor

—

OECD FORD obor

10200 - Computer and information sciences

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2018

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Smart Innovation, Systems and Technologies

ISBN

978-331992030-6

ISSN

—

e-ISSN

2190-3026

Počet stran výsledku

10

Strana od-do

177-186

Název nakladatele

Springer Nature

Místo vydání

Heidelberg

Místo konání akce

Gold Coast

Datum konání akce

23. 6. 2018

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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