Importance of Process Flow and Logic Criteria for RPA Implementation

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F47813059%3A19520%2F20%3AA0000135" target="_blank" >RIV/47813059:19520/20:A0000135 - isvavai.cz</a>

Výsledek na webu

<a href="http://dx.doi.org/10.1007/978-981-15-5764-4_20" target="_blank" >http://dx.doi.org/10.1007/978-981-15-5764-4_20</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.1007/978-981-15-5764-4_20" target="_blank" >10.1007/978-981-15-5764-4_20</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Importance of Process Flow and Logic Criteria for RPA Implementation

Popis výsledku v původním jazyce

Robotic process automation (RPA) is a promising technology within the area of management of business processes. Firms are adopting RPA to digitalize and transform processes with the goal of increase of productivity and efficiency, cost reduction, and service improvement. As such it is crucial to identify processes and activities suitable for RPA. Research in this paper is focused on process flow and logic criteria which is neglected in the RPA literature. It is based on the analysis of real-life event log and its common pattern composed of tasks, which is found in the process using process mining techniques with Apromore tool and modeled using Bizagi modeler. The BPMN model is used for simulation of 3 scenarios with the common pattern. We found out that process flow and logic is important criteria to consider while implementing RPA solution. More specifically, in the case of fixed resources, it is necessary to first automate the task with the worst cycle time based on the productivity and efficiency of the common pattern. In the case of the pool of resources, the automation of the common pattern using RPA is less restrictive regarding cycle times of particular tasks due to its reallocation possibilities allowing for higher flexibility of gradual automation.

Název v anglickém jazyce

Importance of Process Flow and Logic Criteria for RPA Implementation

Popis výsledku anglicky

Robotic process automation (RPA) is a promising technology within the area of management of business processes. Firms are adopting RPA to digitalize and transform processes with the goal of increase of productivity and efficiency, cost reduction, and service improvement. As such it is crucial to identify processes and activities suitable for RPA. Research in this paper is focused on process flow and logic criteria which is neglected in the RPA literature. It is based on the analysis of real-life event log and its common pattern composed of tasks, which is found in the process using process mining techniques with Apromore tool and modeled using Bizagi modeler. The BPMN model is used for simulation of 3 scenarios with the common pattern. We found out that process flow and logic is important criteria to consider while implementing RPA solution. More specifically, in the case of fixed resources, it is necessary to first automate the task with the worst cycle time based on the productivity and efficiency of the common pattern. In the case of the pool of resources, the automation of the common pattern using RPA is less restrictive regarding cycle times of particular tasks due to its reallocation possibilities allowing for higher flexibility of gradual automation.

Druh

D - Stať ve sborníku

CEP obor

—

OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2020

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Smart Innovation, Systems and Technologies

ISBN

—

ISSN

2190-3018

e-ISSN

—

Počet stran výsledku

11

Strana od-do

221-231

Název nakladatele

Springer

Místo vydání

Singapore

Místo konání akce

Split

Datum konání akce

17. 6. 2020

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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