A novel approach to business process analysis and optimization based on enterprise architecture: a case of local public administration in the Czech Republic

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F60460709%3A41110%2F22%3A92848" target="_blank" >RIV/60460709:41110/22:92848 - isvavai.cz</a>

Výsledek na webu

<a href="https://idimt.org/wp-content/uploads/2022/11/IDIMT-2022-proceedings-final.pdf" target="_blank" >https://idimt.org/wp-content/uploads/2022/11/IDIMT-2022-proceedings-final.pdf</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.35011/IDIMT-2022-59" target="_blank" >10.35011/IDIMT-2022-59</a>

Jazyk výsledku

čeština

Název v původním jazyce

A novel approach to business process analysis and optimization based on enterprise architecture: a case of local public administration in the Czech Republic

Popis výsledku v původním jazyce

Digital transformation projects in public administration are inherently complex and prone to failure. Stakeholders who do not understand information system analysis and software engineering methods need to put significant effort into reading and understanding the business process models created during the initial analysis. The paper presents a novel method of business process analysis and optimization in public administration based on enterprise architecture methods. We developed, and pilot tested the method within two local public administration digital transformation projects in the Czech Republic. We interviewed 21 respondents and devised process cards with a simple tabular format. Substituting detailed process maps in BPMN, decision trees, and state and transition diagrams with process cards, tables, and high-level diagrams in ArchiMate was very well comprehensible for stakeholders in both cases. The paper contributes to the theoretical understanding of the impacts of business process modeling me

Název v anglickém jazyce

A novel approach to business process analysis and optimization based on enterprise architecture: a case of local public administration in the Czech Republic

Popis výsledku anglicky

Digital transformation projects in public administration are inherently complex and prone to failure. Stakeholders who do not understand information system analysis and software engineering methods need to put significant effort into reading and understanding the business process models created during the initial analysis. The paper presents a novel method of business process analysis and optimization in public administration based on enterprise architecture methods. We developed, and pilot tested the method within two local public administration digital transformation projects in the Czech Republic. We interviewed 21 respondents and devised process cards with a simple tabular format. Substituting detailed process maps in BPMN, decision trees, and state and transition diagrams with process cards, tables, and high-level diagrams in ArchiMate was very well comprehensible for stakeholders in both cases. The paper contributes to the theoretical understanding of the impacts of business process modeling me

Druh

D - Stať ve sborníku

CEP obor

—

OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2022

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

The Conference IDIMT 2022. Digitalization of Society, Business and Management in a Pandemic.

ISBN

9783991137580

ISSN

—

e-ISSN

—

Počet stran výsledku

8

Strana od-do

59-66

Název nakladatele

TRAUNER VERLAG UNIVERSITAT

Místo vydání

Linz, Austria

Místo konání akce

Prague

Datum konání akce

7. 9. 2022

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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