Satisfaction with nursing care of hospitalized patients: A descriptive, cross-sectional, multicenter study

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61988987%3A17110%2F23%3AA2402N7F" target="_blank" >RIV/61988987:17110/23:A2402N7F - isvavai.cz</a>

Nalezeny alternativní kódy

RIV/00843989:_____/23:E0110590

Výsledek na webu

<a href="http://medpr.imp.lodz.pl/Satisfaction-with-nursing-care-of-hospitalized-patients-A-descriptive-cross-sectional,174812,0,2.html" target="_blank" >http://medpr.imp.lodz.pl/Satisfaction-with-nursing-care-of-hospitalized-patients-A-descriptive-cross-sectional,174812,0,2.html</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.13075/mp.5893.01364" target="_blank" >10.13075/mp.5893.01364</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Satisfaction with nursing care of hospitalized patients: A descriptive, cross-sectional, multicenter study

Popis výsledku v původním jazyce

In the assessment of healthcare processes focusing on the quality of care provided, patient satisfaction is an important indicator that healthcare providers may use for future setting of healthcare and preventing adverse events. The study aimed to determine satisfaction with nursing care among hospital inpatients. Material and Methods: The sample comprised 14 023 patients staying in medical and surgical wards of 14 acute care hospitals in the Czech Republic in 2019–2020. Data were collected using the Patient Satisfaction Scale, a standardized tool containing 11 items in 3 subscales. Data analysis included descriptive statistics and correlation analysis (Spearman’s rank correlation coefficient). Results: Overall, patients reported high satisfaction with nursing care (M = 3.57). Patients were most satisfied with how their technical/rational needs were met (M = 3.57); the least satisfaction was identified in the domain of information needs (M = 3.53). Patients who perceived their health as good (47%) or very good (18%) showed high satisfaction scores (M = 3.77 and M = 3.73, respectively). High scores were also achieved for patients with secondary (M = 3.58) and tertiary (M = 3.59) education, those whose admission was planned (M = 3.59) and those staying in large hospitals (M = 3.60). There were no differences in satisfaction with regard to gender (p = 0.755) and the COVID-19 pandemic (p = 0.190). Conclusions: Patients’ satisfaction with care provided is a highly significant parameter of healthcare quality. It is influenced by a number of aspects which, if adequately defined, may aid in improving the quality of care.

Název v anglickém jazyce

Satisfaction with nursing care of hospitalized patients: A descriptive, cross-sectional, multicenter study

Popis výsledku anglicky

In the assessment of healthcare processes focusing on the quality of care provided, patient satisfaction is an important indicator that healthcare providers may use for future setting of healthcare and preventing adverse events. The study aimed to determine satisfaction with nursing care among hospital inpatients. Material and Methods: The sample comprised 14 023 patients staying in medical and surgical wards of 14 acute care hospitals in the Czech Republic in 2019–2020. Data were collected using the Patient Satisfaction Scale, a standardized tool containing 11 items in 3 subscales. Data analysis included descriptive statistics and correlation analysis (Spearman’s rank correlation coefficient). Results: Overall, patients reported high satisfaction with nursing care (M = 3.57). Patients were most satisfied with how their technical/rational needs were met (M = 3.57); the least satisfaction was identified in the domain of information needs (M = 3.53). Patients who perceived their health as good (47%) or very good (18%) showed high satisfaction scores (M = 3.77 and M = 3.73, respectively). High scores were also achieved for patients with secondary (M = 3.58) and tertiary (M = 3.59) education, those whose admission was planned (M = 3.59) and those staying in large hospitals (M = 3.60). There were no differences in satisfaction with regard to gender (p = 0.755) and the COVID-19 pandemic (p = 0.190). Conclusions: Patients’ satisfaction with care provided is a highly significant parameter of healthcare quality. It is influenced by a number of aspects which, if adequately defined, may aid in improving the quality of care.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

—

OECD FORD obor

30307 - Nursing

Projekt

<a href="/cs/project/NV18-09-00420" target="_blank" >NV18-09-00420: Přidělovaná ošetřovatelská péče jako jeden z indikátorů výskytu nozokomiálních nákaz a dalších nežádoucích událostí pacientů v nemocnicích</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Medycyna Pracy

ISSN

0465-5893

e-ISSN

2353-1339

Svazek periodika

—

Číslo periodika v rámci svazku

6

Stát vydavatele periodika

PL - Polská republika

Počet stran výsledku

8

Strana od-do

461-468

Kód UT WoS článku

001144632100001

EID výsledku v databázi Scopus

2-s2.0-85181414469