Analysis of the topics about which older adults contacted the older adult helpline during the COVID-19 pandemic in the Czech Republic

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61988987%3A17200%2F23%3AA2402KPB" target="_blank" >RIV/61988987:17200/23:A2402KPB - isvavai.cz</a>

Výsledek na webu

<a href="https://rsw.erickson.international/en/visualizza/pdf/410" target="_blank" >https://rsw.erickson.international/en/visualizza/pdf/410</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Analysis of the topics about which older adults contacted the older adult helpline during the COVID-19 pandemic in the Czech Republic

Popis výsledku v původním jazyce

The research aimed to identify the topics about which older adults contacted an older adult helpline, to analyse the needs of callers in terms of the content of social support, and to develop a typology of interventions that telephone crisis assistance workers provided during the COVID-19 pandemic. We used a qualitative content analysis by Schreier (2012). We analysed records of a selected social service, specifically the records of telephone crisis assistance for older adults (N=500) and expert interviews (N=6) with workers of a selected older adult helpline. The most frequent topic of the telephone crisis assistance for older adults during the pandemic was emotional and health issues related to the problem of coping with the life situation and loneliness. The most common content of social support was emotional support, and the most common intervention provided was emotional ventilation and supportive conversation.

Název v anglickém jazyce

Analysis of the topics about which older adults contacted the older adult helpline during the COVID-19 pandemic in the Czech Republic

Popis výsledku anglicky

The research aimed to identify the topics about which older adults contacted an older adult helpline, to analyse the needs of callers in terms of the content of social support, and to develop a typology of interventions that telephone crisis assistance workers provided during the COVID-19 pandemic. We used a qualitative content analysis by Schreier (2012). We analysed records of a selected social service, specifically the records of telephone crisis assistance for older adults (N=500) and expert interviews (N=6) with workers of a selected older adult helpline. The most frequent topic of the telephone crisis assistance for older adults during the pandemic was emotional and health issues related to the problem of coping with the life situation and loneliness. The most common content of social support was emotional support, and the most common intervention provided was emotional ventilation and supportive conversation.

Druh

J_ost - Ostatní články v recenzovaných periodicích

CEP obor

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OECD FORD obor

50403 - Social topics (Women´s and gender studies; Social issues; Family studies; Social work)

Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Relational Social Work

ISSN

2532-3814

e-ISSN

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Svazek periodika

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Číslo periodika v rámci svazku

1

Stát vydavatele periodika

IT - Italská republika

Počet stran výsledku

18

Strana od-do

100-118

Kód UT WoS článku

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EID výsledku v databázi Scopus

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