Quality and Availability Assessment of Public Services using the Example of Social and Health Services

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F15%3A86095884" target="_blank" >RIV/61989100:27510/15:86095884 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Quality and Availability Assessment of Public Services using the Example of Social and Health Services

Popis výsledku v původním jazyce

Public services and approaches to their assessment are a current issue in a number of countries. This article deals with quality and availability assessment of two significant branches of public services in the Czech Republic, namely health and social services. The empirical part provides an assessment and a comparison of availability of social and related health services for senior and disabled citizens in regions of the Czech Republic in the years 2007 and 2012 in accordance with recommended quantitative standards. To compare availability of services in the regions, the method of multidimensional scaling was used, and research confirmed the suitability of this method. The results have proved marked differences among regions in the selected social-health services. The most notable differences in the structure of availability were observed in the region of Ústí nad Labem and of South Moravia, with dominant services of social care and lesser availability of health services; further also

Název v anglickém jazyce

Quality and Availability Assessment of Public Services using the Example of Social and Health Services

Popis výsledku anglicky

Public services and approaches to their assessment are a current issue in a number of countries. This article deals with quality and availability assessment of two significant branches of public services in the Czech Republic, namely health and social services. The empirical part provides an assessment and a comparison of availability of social and related health services for senior and disabled citizens in regions of the Czech Republic in the years 2007 and 2012 in accordance with recommended quantitative standards. To compare availability of services in the regions, the method of multidimensional scaling was used, and research confirmed the suitability of this method. The results have proved marked differences among regions in the selected social-health services. The most notable differences in the structure of availability were observed in the region of Ústí nad Labem and of South Moravia, with dominant services of social care and lesser availability of health services; further also

Druh

D - Stať ve sborníku

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

<a href="/cs/project/EE2.3.20.0296" target="_blank" >EE2.3.20.0296: Výzkumný tým pro modelování ekonomických a finančních procesů na VŠB-TU Ostrava</a><br>

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2015

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Proceedings of the 19th International Conference Current Trends in Public Sector Research : 22. - 23. 1. 2015, Šlapanice

ISBN

978-80-210-7532-0

ISSN

2336-1239

e-ISSN

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Počet stran výsledku

9

Strana od-do

205-213

Název nakladatele

Masaryk University

Místo vydání

Brno

Místo konání akce

Brno-Šlapanice

Datum konání akce

22. 1. 2015

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

000355547600025