PROCESS, FUNCTION, SERVICE - WHAT IS WHAT IN IT GOVERNANCE

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F17%3A10237393" target="_blank" >RIV/61989100:27510/17:10237393 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

PROCESS, FUNCTION, SERVICE - WHAT IS WHAT IN IT GOVERNANCE

Popis výsledku v původním jazyce

IT management/governance seems to be an area that is getting more attractive for both enterprises and academic researchers. Several frameworks are used in IT governance, e.g. COBIT, TOGAF or ITIL. All of these frameworks use terms such as process, function or service, but their usage can be confusing in the managerial practice although the frameworks use them in the same way. These terms are not synonyms, but they are often used in the same meaning. The aim of this paper is therefore to explain how to understand these core entities of IT governance frameworks (function, process, service and other related issues) because their correct understanding is the first step towards proper implementation of IT governance frameworks.

Název v anglickém jazyce

PROCESS, FUNCTION, SERVICE - WHAT IS WHAT IN IT GOVERNANCE

Popis výsledku anglicky

IT management/governance seems to be an area that is getting more attractive for both enterprises and academic researchers. Several frameworks are used in IT governance, e.g. COBIT, TOGAF or ITIL. All of these frameworks use terms such as process, function or service, but their usage can be confusing in the managerial practice although the frameworks use them in the same way. These terms are not synonyms, but they are often used in the same meaning. The aim of this paper is therefore to explain how to understand these core entities of IT governance frameworks (function, process, service and other related issues) because their correct understanding is the first step towards proper implementation of IT governance frameworks.

Druh

D - Stať ve sborníku

CEP obor

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OECD FORD obor

10201 - Computer sciences, information science, bioinformathics (hardware development to be 2.2, social aspect to be 5.8)

Projekt

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Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2017

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

IDIMT-2017: Digitalization in Management, Society and Economy : 25th Interdisciplinary Information Management Talks : Sept. 6-8, 2017, Poděbrady, Czech Republic

ISBN

978-3-99062-119-6

ISSN

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e-ISSN

neuvedeno

Počet stran výsledku

8

Strana od-do

351-358

Název nakladatele

Trauner

Místo vydání

Linz

Místo konání akce

Poděbrady

Datum konání akce

6. 9. 2017

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

000419365600040