The significance of the basic processes indicators in the quality management system

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62156489%3A43110%2F19%3A43917404" target="_blank" >RIV/62156489:43110/19:43917404 - isvavai.cz</a>

Výsledek na webu

<a href="https://www.srac.ro/calitatea/en/arhiva/2019/QAS_Vol.20_No.170_June.2019.pdf" target="_blank" >https://www.srac.ro/calitatea/en/arhiva/2019/QAS_Vol.20_No.170_June.2019.pdf</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

The significance of the basic processes indicators in the quality management system

Popis výsledku v původním jazyce

Management of processes is the basic principle of a quality management system. Process access as a basic principle of quality management creates place for continuous improvement. The topic of this paper was the management of processes that bring results of process performance as important instrument for activities in improvement of quality management system. In this paper we focused on the evaluation of the basic process indicators, which should point out the functionality of the quality management system. We used two basic process indicators - functionality and efficiency. The results of research pointed to the ineffective and nonfunctional processes and the critical process was the process of communication. This result of research is the subject of improvement in the quality management system in future. Monitoring, processes evaluation is the basis for the effectiveness of the quality management system.

Název v anglickém jazyce

The significance of the basic processes indicators in the quality management system

Popis výsledku anglicky

Management of processes is the basic principle of a quality management system. Process access as a basic principle of quality management creates place for continuous improvement. The topic of this paper was the management of processes that bring results of process performance as important instrument for activities in improvement of quality management system. In this paper we focused on the evaluation of the basic process indicators, which should point out the functionality of the quality management system. We used two basic process indicators - functionality and efficiency. The results of research pointed to the ineffective and nonfunctional processes and the critical process was the process of communication. This result of research is the subject of improvement in the quality management system in future. Monitoring, processes evaluation is the basis for the effectiveness of the quality management system.

Druh

J_SC - Článek v periodiku v databázi SCOPUS

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

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Návaznosti

I - Institucionalni podpora na dlouhodoby koncepcni rozvoj vyzkumne organizace

Rok uplatnění

2019

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Quality - Access to Success

ISSN

1582-2559

e-ISSN

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Svazek periodika

20

Číslo periodika v rámci svazku

170

Stát vydavatele periodika

RO - Rumunsko

Počet stran výsledku

5

Strana od-do

53-57

Kód UT WoS článku

000467625500009

EID výsledku v databázi Scopus

2-s2.0-85065516450