How Language of Interaction Affects the User Perception of a Robot

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F68407700%3A21730%2F23%3A00370928" target="_blank" >RIV/68407700:21730/23:00370928 - isvavai.cz</a>

Výsledek na webu

<a href="https://doi.org/10.48550/arXiv.2310.15321" target="_blank" >https://doi.org/10.48550/arXiv.2310.15321</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.48550/arXiv.2310.15321" target="_blank" >10.48550/arXiv.2310.15321</a>

Jazyk výsledku

angličtina

Název v původním jazyce

How Language of Interaction Affects the User Perception of a Robot

Popis výsledku v původním jazyce

Spoken language is the most natural way for a human to communicate with a robot. It may seem intuitive that a robot should communicate with users in their native language. However, it is not clear if a user’s perception of a robot is affected by the language of interaction. We investigated this question by conducting a study with twenty-three native Czech participants who were also fluent in English. The participants were tasked with instructing the Pepper robot on where to place objects on a shelf. The robot was controlled remotely using the Wizard-of-Oz technique. We collected data through questionnaires, video recordings, and a post-experiment feedback session. The results of our experiment show that people perceive an English-speaking robot as more intelligent than a Czech-speaking robot (z = 18.00, p-value = 0.02). This finding highlights the influence of language on human-robot interaction. Furthermore, we discuss the feedback obtained from the participants via the post-experiment sessions and its implications for HRI design.

Název v anglickém jazyce

How Language of Interaction Affects the User Perception of a Robot

Popis výsledku anglicky

Spoken language is the most natural way for a human to communicate with a robot. It may seem intuitive that a robot should communicate with users in their native language. However, it is not clear if a user’s perception of a robot is affected by the language of interaction. We investigated this question by conducting a study with twenty-three native Czech participants who were also fluent in English. The participants were tasked with instructing the Pepper robot on where to place objects on a shelf. The robot was controlled remotely using the Wizard-of-Oz technique. We collected data through questionnaires, video recordings, and a post-experiment feedback session. The results of our experiment show that people perceive an English-speaking robot as more intelligent than a Czech-speaking robot (z = 18.00, p-value = 0.02). This finding highlights the influence of language on human-robot interaction. Furthermore, we discuss the feedback obtained from the participants via the post-experiment sessions and its implications for HRI design.

Druh

D - Stať ve sborníku

CEP obor

—

OECD FORD obor

50101 - Psychology (including human - machine relations)

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

Social Robotics, 15th International Conference, ICSR 2023, Doha, Qatar, December 3–7, 2023, Proceedings, Part I

ISBN

978-981-99-8715-3

ISSN

0302-9743

e-ISSN

1611-3349

Počet stran výsledku

14

Strana od-do

308-321

Název nakladatele

Springer Nature Singapore Pte Ltd.

Místo vydání

—

Místo konání akce

Doha

Datum konání akce

3. 12. 2023

Typ akce podle státní příslušnosti

WRD - Celosvětová akce

Kód UT WoS článku

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