Healthcare Quality Management in Great Britain and Czech Republic

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F16%3A43875444" target="_blank" >RIV/70883521:28120/16:43875444 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Healthcare Quality Management in Great Britain and Czech Republic

Popis výsledku v původním jazyce

Healthcare quality can be defined as the summary of the results achieved in prevention, diagnosis and treatment, based on findings of medical science and practice, or as the degree of excellence of provided care in relation to a contemporary level of knowledge and technological development and in compliance with economic possibilities. Research and monitoring the effectiveness of quality systems can be implemented in different ways: (1) measuring the quality system through the entire institution rating (self-assessment or accreditation), based on the assumption that the appropriate care is the result of well-organized processes and systematic quality assurance and improvement; (2) measuring critical points in the process of care - compliance of the specialists with recommended practices or professional standards; (3) measuring outcomes in relation to the benefit of patients, such as clinical outcomes, client satisfaction and perceived quality of life in connection with the results of provided care. The paper deals with monitoring the effectiveness of quality in health facilities based on customer satisfaction and compares patient satisfaction rating methodologies applied in the United Kingdom and the Czech Republic.

Název v anglickém jazyce

Healthcare Quality Management in Great Britain and Czech Republic

Popis výsledku anglicky

Healthcare quality can be defined as the summary of the results achieved in prevention, diagnosis and treatment, based on findings of medical science and practice, or as the degree of excellence of provided care in relation to a contemporary level of knowledge and technological development and in compliance with economic possibilities. Research and monitoring the effectiveness of quality systems can be implemented in different ways: (1) measuring the quality system through the entire institution rating (self-assessment or accreditation), based on the assumption that the appropriate care is the result of well-organized processes and systematic quality assurance and improvement; (2) measuring critical points in the process of care - compliance of the specialists with recommended practices or professional standards; (3) measuring outcomes in relation to the benefit of patients, such as clinical outcomes, client satisfaction and perceived quality of life in connection with the results of provided care. The paper deals with monitoring the effectiveness of quality in health facilities based on customer satisfaction and compares patient satisfaction rating methodologies applied in the United Kingdom and the Czech Republic.

Druh

J_x - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)

CEP obor

AE - Řízení, správa a administrativa

OECD FORD obor

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Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2016

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Economics and Sociology

ISSN

2071-789X

e-ISSN

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Svazek periodika

2016, 9

Číslo periodika v rámci svazku

3

Stát vydavatele periodika

UA - Ukrajina

Počet stran výsledku

11

Strana od-do

169-179

Kód UT WoS článku

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EID výsledku v databázi Scopus

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