Financial capability and technology implications for online shopping

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F20%3A63525076" target="_blank" >RIV/70883521:28120/20:63525076 - isvavai.cz</a>

Výsledek na webu

<a href="https://dspace.tul.cz/bitstream/handle/15240/154925/EM_2_2020_11.pdf?sequence=1&isAllowed=y" target="_blank" >https://dspace.tul.cz/bitstream/handle/15240/154925/EM_2_2020_11.pdf?sequence=1&isAllowed=y</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.15240/tul/001/2020-2-011" target="_blank" >10.15240/tul/001/2020-2-011</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Financial capability and technology implications for online shopping

Popis výsledku v původním jazyce

To promote online shoppers’ long-term interest, consumers need to have the knowledge and ability to avoid problems with financial issues. Financial capability helps to put consumers on the path to a sustainable financial future. However, previous studies only focused on financial capability in a financial context. To handle personal finance systematically and successfully in an online setting, this study extends an enhanced understanding of how financial capability on online consumer behaviour. Based on the data of 690 respondents collected by a face -to -face from eight main regions in Albania, this study employed principal components analysis and logistic regression in order to investigate the effect of consumer’s financial capabilities and technology use on the decision to purchase online. The outcome of this study firstly identifies six dimensions of financial capabilities, namely, digital banking usage, financial service risk, financial advice, payment risk, risk tolerance, and financial attitude. Secondly, the finding revealed that individuals who use smartphones and administrate a social media account, are more likely to involve in purchasing through online channels. Moreover, the decision to purchase online is more prone for those individuals who manifest high levels in digital banking usage, financial advice, prior bank experience and technology usage, and low levels in attitude towards payment risk and attitude towards risk tolerance. This paper offers useful insights concerning the determinants of online purchasing by combining individuals’ financial capability, technology and social media usage along with its demographic characteristics. In term of practical contribution, this study provides a useful model by incorporating for measuring and managing consumers’ financial capability to enhance their involvement and to reduce their cognitive dissonance in the online shopping context. This study also contributes to the accumulated knowledge and encourages consumers to use digital banking and consult their financial issues when purchasing online.

Název v anglickém jazyce

Financial capability and technology implications for online shopping

Popis výsledku anglicky

To promote online shoppers’ long-term interest, consumers need to have the knowledge and ability to avoid problems with financial issues. Financial capability helps to put consumers on the path to a sustainable financial future. However, previous studies only focused on financial capability in a financial context. To handle personal finance systematically and successfully in an online setting, this study extends an enhanced understanding of how financial capability on online consumer behaviour. Based on the data of 690 respondents collected by a face -to -face from eight main regions in Albania, this study employed principal components analysis and logistic regression in order to investigate the effect of consumer’s financial capabilities and technology use on the decision to purchase online. The outcome of this study firstly identifies six dimensions of financial capabilities, namely, digital banking usage, financial service risk, financial advice, payment risk, risk tolerance, and financial attitude. Secondly, the finding revealed that individuals who use smartphones and administrate a social media account, are more likely to involve in purchasing through online channels. Moreover, the decision to purchase online is more prone for those individuals who manifest high levels in digital banking usage, financial advice, prior bank experience and technology usage, and low levels in attitude towards payment risk and attitude towards risk tolerance. This paper offers useful insights concerning the determinants of online purchasing by combining individuals’ financial capability, technology and social media usage along with its demographic characteristics. In term of practical contribution, this study provides a useful model by incorporating for measuring and managing consumers’ financial capability to enhance their involvement and to reduce their cognitive dissonance in the online shopping context. This study also contributes to the accumulated knowledge and encourages consumers to use digital banking and consult their financial issues when purchasing online.

Druh

J_imp - Článek v periodiku v databázi Web of Science

CEP obor

—

OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2020

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

E+M. Ekonomie a Management

ISSN

1212-3609

e-ISSN

—

Svazek periodika

23

Číslo periodika v rámci svazku

2

Stát vydavatele periodika

CZ - Česká republika

Počet stran výsledku

17

Strana od-do

156-172

Kód UT WoS článku

000540532600011

EID výsledku v databázi Scopus

2-s2.0-85086468053