Selected Factors of SMEs Management in the Service Sector

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F20%3A63525700" target="_blank" >RIV/70883521:28120/20:63525700 - isvavai.cz</a>

Výsledek na webu

<a href="https://jots.cz/index.php/JoTS/article/view/215" target="_blank" >https://jots.cz/index.php/JoTS/article/view/215</a>

DOI - Digital Object Identifier

<a href="http://dx.doi.org/10.29036/jots.v11i21.215" target="_blank" >10.29036/jots.v11i21.215</a>

Jazyk výsledku

angličtina

Název v původním jazyce

Selected Factors of SMEs Management in the Service Sector

Popis výsledku v původním jazyce

The article aims to compare important management factors between SMEs in the service sector and SMEs in other entrepreneurship sectors. The study was realized in the Czech Republic and the Slovak republic over SMEs in the service sector and other sectors in 2019-2020. The data were collected from the owners or top-level managers; the total sample used in the study was 822 SMEs. The questionnaire was constructed in an online version and was fulfilled by 240 SMEs in the service sector and 582 other companies in the Czech or Slovak republic. The research hypotheses were evaluated by basic statistics tools: contingency tables, Z-score, and Chi-square test. The results showed that there are significant differences in the agreed attitudes to the statement: &quot;I manage the company for more than 8 hours a day&quot; between the Czech (62%) and Slovak (71%) respondents in the service business sector. Neither nationality nor the business sector is essential determinants in the perception of human capital as the most critical element in the company (8 out of 10 respondents) and the fact that the owner (manager) of the company should regularly evaluate the performance of its subordinates and motivate them to innovate in work processes. The results are interesting for the entrepreneurs themselves and for entities and organizations that help SMEs&apos; business activities in selected countries, respectively, for economic policymakers.

Název v anglickém jazyce

Selected Factors of SMEs Management in the Service Sector

Popis výsledku anglicky

The article aims to compare important management factors between SMEs in the service sector and SMEs in other entrepreneurship sectors. The study was realized in the Czech Republic and the Slovak republic over SMEs in the service sector and other sectors in 2019-2020. The data were collected from the owners or top-level managers; the total sample used in the study was 822 SMEs. The questionnaire was constructed in an online version and was fulfilled by 240 SMEs in the service sector and 582 other companies in the Czech or Slovak republic. The research hypotheses were evaluated by basic statistics tools: contingency tables, Z-score, and Chi-square test. The results showed that there are significant differences in the agreed attitudes to the statement: &quot;I manage the company for more than 8 hours a day&quot; between the Czech (62%) and Slovak (71%) respondents in the service business sector. Neither nationality nor the business sector is essential determinants in the perception of human capital as the most critical element in the company (8 out of 10 respondents) and the fact that the owner (manager) of the company should regularly evaluate the performance of its subordinates and motivate them to innovate in work processes. The results are interesting for the entrepreneurs themselves and for entities and organizations that help SMEs&apos; business activities in selected countries, respectively, for economic policymakers.

Druh

J_ost - Ostatní články v recenzovaných periodicích

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

—

Návaznosti

V - Vyzkumna aktivita podporovana z jinych verejnych zdroju

Rok uplatnění

2020

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Journal of Tourism and Services

ISSN

1804-5650

e-ISSN

—

Svazek periodika

11

Číslo periodika v rámci svazku

21

Stát vydavatele periodika

CZ - Česká republika

Počet stran výsledku

18

Strana od-do

129-146

Kód UT WoS článku

000596153900008

EID výsledku v databázi Scopus

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