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Diagnostic Method of Customer Value Quantification.

The result's identifiers

  • Result code in IS VaVaI

    <a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F00216275%3A25310%2F07%3A00005930" target="_blank" >RIV/00216275:25310/07:00005930 - isvavai.cz</a>

  • Alternative codes found

    RIV/46747885:24310/07:@0190421

  • Result on the web

  • DOI - Digital Object Identifier

Alternative languages

  • Result language

    čeština

  • Original language name

    Diagnostická metoda kvantifikace hodnoty pro zákazníka.

  • Original language description

    This paper deals with a diagnostic method of customer value quantification. It defines a basic concept of customer value (value to the customer) and describes single phases of this method ? relative customer performance measurement, relative customer costs setting and relative customer value quantification. This method is suitable for products for which are typical a complex consumer behavior.

  • Czech name

    Diagnostická metoda kvantifikace hodnoty pro zákazníka.

  • Czech description

    This paper deals with a diagnostic method of customer value quantification. It defines a basic concept of customer value (value to the customer) and describes single phases of this method ? relative customer performance measurement, relative customer costs setting and relative customer value quantification. This method is suitable for products for which are typical a complex consumer behavior.

Classification

  • Type

    J<sub>x</sub> - Unclassified - Peer-reviewed scientific article (Jimp, Jsc and Jost)

  • CEP classification

    AH - Economics

  • OECD FORD branch

Result continuities

  • Project

    <a href="/en/project/GA402%2F06%2F0577" target="_blank" >GA402/06/0577: Increase of Company Performance Efficiency Through Differentiated CRM on a Basis of Customer Actual and Potential Value to a Company</a><br>

  • Continuities

    P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Others

  • Publication year

    2007

  • Confidentiality

    S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Data specific for result type

  • Name of the periodical

    Vedecké listy

  • ISSN

    1336-815X

  • e-ISSN

  • Volume of the periodical

    3

  • Issue of the periodical within the volume

    2

  • Country of publishing house

    SK - SLOVAKIA

  • Number of pages

    7

  • Pages from-to

    45-51

  • UT code for WoS article

  • EID of the result in the Scopus database